Shula's Steakhouse Server

Pyramid Global HospitalityGainesville, FL
Onsite

About The Position

Shula’s Steak House at the Hilton University of Florida is seeking a professional and service-driven Server to deliver an exceptional dining experience. This role is responsible for maintaining a smooth and efficient restaurant operation while providing attentive, knowledgeable, and polished service to every guest.

Requirements

  • Previous serving experience preferred, ideally in an upscale or fine dining environment
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment while maintaining attention to detail
  • Professional appearance and demeanor
  • Flexible schedule, including nights, weekends, and holidays
  • Basic knowledge of food, wine, and beverage service (advanced knowledge preferred)

Responsibilities

  • Provide friendly, prompt, and attentive service to all guests
  • Take accurate food and beverage orders and communicate them clearly to the kitchen
  • Ensure timely delivery of food and beverages with proper presentation
  • Maintain thorough knowledge of all menu items, including food, beer, wine, and spirits
  • Be knowledgeable about hotel amenities and other on-property dining options
  • Assist with daily setup and breakdown of the dining room and service stations
  • Ensure cleanliness and organization of tables, side stations, and overall restaurant environment
  • Polish and maintain flatware, glassware, and plates to established standards
  • Monitor food quality and service levels, addressing issues as needed
  • Expedite orders, verifying accuracy and presentation before service
  • Complete all assigned side work daily
  • Process guest checks and handle cash and payments according to company procedures
  • Foster a positive, team-oriented environment for both staff and guests

Benefits

  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • On-site wellness programs
  • Local discounts
  • Employee rates on hotel stays
  • Ongoing training and development opportunities
  • 401k with a company match
  • Recognition programs
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