Flix Brewhouse is Hiring! Join Us for Open Interviews!

Flix Brewhouse•Carmel, IN

About The Position

Flix Brewhouse is hiring a Server for its Front of House team. Servers provide welcoming, hospitable service by greeting guests, taking orders, serving food and beverages, preparing itemized checks, and accepting payments. They may also help guests find seats, serve guests in the lounge, set up and clear auditoriums, and assist other team members. Servers check identification for guests who appear 35 or younger before alcohol purchases. They are expected to be professional, polite, reliable, proficient in menu and systems knowledge, and to deliver the company’s service standards. The position is intended to exceed guest satisfaction through personal attention and ownership of service, including listening to guest concerns, responding empathetically, finding solutions, and following through. Servers are expected to be available to work nights, weekends, and holidays in accordance with hiring guidelines and company policy. The work involves exposure to heat or cold from mechanical equipment and moderate to loud noise. Physical demands include speaking and hearing, a range of visual abilities, standing and walking for extended periods, reaching, bending, stooping, and frequently lifting up to 35 pounds, with occasional lifting or moving of up to 50 pounds.

Requirements

Prior server experience in a high-volume restaurant.
Exceptional verbal communication skills and a warm, inviting personality.
Knowledge of safety, sanitation, and food-handling procedures.
Ability to multitask, serve multiple guests, and pay attention to detail.
Ability to take direction, develop, and work in a team environment.
Ability to remain calm and perform job duties effectively under pressure.
Accountability, self-motivation, organization, and problem-solving skills.
Commitment to quality movie-going and brewpub service and menu knowledge.
Availability to work nights, weekends, and holidays in accordance with hiring guidelines and company policy.
Ability to speak and hear; close and distance vision, peripheral vision, depth perception, and ability to adjust focus.
Ability to stand and walk for long periods, reach, bend, and stoop, and frequently lift up to 35 pounds and occasionally lift or move 50 pounds.

Responsibilities

Clock in and out as scheduled and remain engaged while working as a server.
Provide food and beverage service in accordance with company standards and core values.
Answer questions about menu items and make recommendations.
Check valid identification to ensure guests meet minimum age requirements for alcoholic beverages.
Set up, reset, and break down auditoriums and service areas.
Serve food, alcoholic and non-alcoholic beverages, and other items throughout films.
Maximize revenue through accurate check delivery and correct billing procedures.
Communicate professionally and politely with guests and team members.
Pre-bus during guests’ dining experience, using proper methods to remove dishes, glassware, and silverware without causing distractions.
Maintain cleanliness of auditoriums, service areas, and other cinema areas.
Demonstrate citizenship and teamwork.
Help guests find seats, serve guests in the lounge, and assist runners or box office hosts when needed.