Server (Part-Time) PM Shift

Sensei Wellness Holdings Inc.,•Rancho Mirage, CA

3h•Onsite

About The Position

Sensei, founded by Dr. David Agus and Larry Ellison, aims to empower individuals towards greater wellbeing through its ecosystem of products and experiences. The brand emphasizes experiential movement, rest, and nourishment classes and programs, guided by Dr. Agus' philosophy. The Sensei Porcupine Creek location offers lodging, world-class golf, tennis, spa, fitness, movement, nutrition, meditative, enrichment, and body assessment facilities. Sensei also operates the F&B operation under a licensing agreement with Nobu. Their programs are high-touch, evidence-led, and supported by the latest technology.

Requirements

Minimum of 2 years of experience in an upscale restaurant operation; fine-dining experience preferred
Must be able to obtain any required food handing or alcohol serving certifications required by local or state agencies
Available to work shifts from 2:00 p.m. to 10:30 p.m.
Available to work two to three shifts per week.
Must be available to work both weekdays and weekends.

Nice To Haves

High School Graduate or Equivalent
Commitment to a healthier living environment and embracing the Sensei Way and philosophy espoused and science identified in Dr Agus’ teachings and writings
Collaborative mentality and the ability to recognize how to get things done as a team
Self-confidence and composure to accept critique, process it, and apply the learnings to improve
Resourceful and adaptable, understanding that a big idea can come from anywhere
Open to learning, developing new skills and professional experiences
Loves a good challenge
Resourceful and adaptable
A strong sense of curiosity
Embraces feedback and constantly seeks to improve
Collaborative and knows how to get things done as part of a team

Responsibilities

Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality.
Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
Offer pre-determined menu selections to each table; maintain knowledge of each selection’s, origin, taste, and preparation method; communicate guest orders including any special needs or requests to the Management and/or kitchen; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality.
If assigned to the pool area: Prepare all chaise lounge chairs every morning with necessary towel setup and service
Ensure towel levels is consistent to inventory pars
Adhere to daily closing duties of the pool
Building rapport with the guest with above and beyond service
Ensure shading is appropriate for guests poolside
Service and take orders from guests seated at or in the pool
Control cleanliness in the area
Assist in the overall operation of the outlet whenever needed
Inform the manager of all customer complaints and makes appropriate efforts to correct the problem
Always offer professional and engaging service.
Work harmoniously and professionally with co-workers and supervisors.
Comply with any additional requests that may arise pertaining to Food and Beverage duties
Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers
Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
Develop and promote teamwork and cooperation among co-workers
Comply with established safe work practices and attend to all safety-related training provided or made available by the Company.
Due to the intimate nature of the resort with limited number of guests on property, must assist teams laterally across all departments to lead a seamless guest flow throughout the different resort spaces.
Other duties as assigned