VUE 34 - SERVER PM

GATE HR•Jacksonville, FL

5d•Onsite

About The Position

The River Club is seeking individuals with an exceptional service attitude to join their team. This role ensures guests have an enjoyable dining experience by maintaining a positive attitude, knowing the product, delivering top-quality service, using guest names, exceeding expectations, and being a team player.

Requirements

Ability to read, write, speak and follow written and/or oral direction in English.
One year of fine dining service or private club server experience.
Must include use of the Point of Sale (POS) computer system.
Must know finer points of service, basic understanding of wines; a good understanding of beverages - alcoholic and nonalcoholic, a working knowledge of course sequence, utensils, plate ware and glassware, a working knowledge of appropriate equipment and accompanying safety features.
Must be able to work on feet, moving about at a quick pace for several hours at a time.
Must be able to lift, carry, and move up to 35 pounds, to include furniture, glasses, dishes, ice, beer, wine, liquor - individually on racks and/or trays or by cases.

Responsibilities

Be punctual at all times and arrive to work on time, consistently.
Must be able to work a flexible schedule, to include weekends and holidays.
Ensure clothing is in proper taste, crisp, clean, and in good repair, upon entering the property, including wearing name tag. Demeanor must be professional and welcoming.
Ensure hair is clean and cut in a becoming style; Management has final approval.
Make sure all side work is complete before opening.
Set up tables: glasses and silver are clean and lined up properly; salt and pepper shakers clean and filled; sugar holders are full and clean; chairs, including legs and table bases, are clean; flowers look good; table cloth is crisp and hanging properly.
Attend pre-shift meeting to learn daily specials and miscellaneous information.
Greet members and their guests IMMEDIATELY and with a SMILE.
Guide members and their guests through the course of their dining experience, communicating frequently with them.
Ring member checks accurately and on a timely manner.
Communicate with the Dining Room Captain or the Dining Room Manager as to when to close.
Clean station and side work as required.
Close and check all member checks at the end of the shift.
Turn in check-out to the Dining Room Captain or the Dining Room Manager.
Perform other jobs that will assist in quality member service as assigned by the Dining Room Captain or the Dining Room Manager.