Server - Suites

Calgary Stampeder Football Club•Calgary, AB

7d•Onsite

About The Position

At Calgary Sports and Entertainment Corporation, we deliver excitement. Our mission is to be the heartbeat of our community by creating connections, building champions, and winning, together. If you’d like to join a team that’s people-first, diverse, innovative, and energized about delivering extraordinary fan experiences to our guests, then we’d love to sign you to a player's contract! Reporting to the Suites Management Team, the Suites Server is responsible for creating a flawless customer experience for the suite guests through a high quality of service and menu knowledge. The server will conduct a full-cycle serving process including talking orders, advising on menu items, delivering food and drinks, addressing customer concerns and feedback, overall suite cleanliness, and handling payments. A minimum of 2 years of serving required. Must have ProServe certification.

Requirements

Minimum two years of prior food and beverage service experience is required
Must be ProServe certified and be 18 years of age or older
Schedule flexibility to work evening and weekend shifts
MUST have open availability during 10 days of Stampede

Nice To Haves

Responsible Service awareness is preferred

Responsibilities

Review suite pre-orders to verity event date and order times
Ensure suite is properly set up including plateware, glassware, flatware, chafers, etc
Welcome guests and make introductions to self and service model
Review food pre-order and make menu suggestions for event day orders
Serve suite guests food and beverages as per their requests
Abide by all policies, laws, and regulations regarding food safety and alcohol service
Maintain the Point of Sales (POS) system and process payments as required
Conduct post-event cleaning, tear down, and reset
Actively participate in safety programs and follow polices
All other duties as required