Tech - L2 Server Repair CA

SMS INFOCOMM CORPORATION • Fremont, CA

5d • $30 - $32 • Onsite

About The Position

The Server Repair Tech will be responsible for testing, troubleshooting, and replacement of parts on servers sent to SMS for diagnosis and repair. This role requires a good understanding of server architecture, component assembly, testing diagnostics, basic networking, and common server errors. The technician will document all work performed and collaborate with various internal teams. Additionally, the role involves contributing to a positive work environment and following established processes for system and parts management.

Requirements

• High school diploma or equivalent technical experience
• Troubleshooting and diagnosing servers
• Experience with computer tools such as email, spreadsheets, and call tracking or shop repair tools
• Experience with replacing parts on servers
• Experience with server configuration
• Good written and verbal skills – needs to document errors and repairs
• Know basic server architecture
• Know how to assemble components to make server functional
• Run and understand testing diagnostics
• Understand basic networking architecture
• Understand basic error codes
• Able to troubleshoot common server errors and issues
• Motivated to solve problems
• Interested in constantly learning about servers and networking
• Must be able to identify and resolve problems in a timely manner.

Nice To Haves

• Certifications in Server support and architecture desired
• Prefer to have worked in a PC or server type of environment

Responsibilities

• Inspect, test, and diagnose servers
• Replace parts as needed
• Conduct and analyze server stress tests
• Document all symptoms, test results, and parts replaced in shop floor tool
• Collaborate with motherboard repair, motherboard testing, QC, and inspections personnel
• Provide back up for QC, inspection, and motherboard testing
• Maintain parts consumption
• Maintain and nurture positive work environment
• Work and collaborate with other teams such as warehouse, shipping, receiving, etc.
• Follow process for system and parts managements

Benefits

• Equal opportunity employer
• Diversity and Inclusion are the foundation of our culture
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED