Tech - L1 Server Repair Dept. III - 2nd Shift

SMS INFOCOMM CORPORATION • Grapevine, TX

6d • Onsite

About The Position

The Server Repair Tech will be responsible for testing, trouble shooting, and replacement of parts on servers sent to SMS for diagnosis and repair.

Requirements

• High school diploma or equivalent
• Basic server architecture knowledge
• Ability to assemble components to make server functional
• Ability to run and understand testing diagnostics
• Basic networking architecture knowledge
• Basic error codes knowledge
• Ability to trouble shoot common server errors and issues
• Motivated to solve problems
• Interested in constantly learning about servers and networking
• Ability to clearly organize and categorize work priorities to complete assigned tasks
• Demonstrated ability to read and follow written instructions and ideas
• Requires the repeated and coordinated use of your hands, wrists, and fingers to use a computer keyboard, and other small handheld tools
• Must be hands-on and have ambition with the drive to succeed - Makes things happen
• Goal oriented and must be accustomed to achieving results through teamwork
• Must be able to identify and resolve problems in a timely manner
• Must be able to gather and analyze information skillfully
• Must be able to read and write English
• Basic computer skills, including Microsoft Office Word, Excel, PowerPoint, etc.

Nice To Haves

• 1-year experience in Repair Depot
• Experience in a low production PC type environment
• Experience of simple or repetitive component replacement such as LCD/HDD for multiple commodities
• Working knowledge of different models such as ASUS, Dell, HP, Lenovo, Toshiba, Apple, and Acer etc.

Responsibilities

• Inspect, test, and diagnose servers
• Replace parts as needed
• Conduct and analyze server stress tests
• Document all symptoms, test results, and parts replaced in shop floor tool
• Collaborate with motherboard repair, motherboard testing, QC, and inspections personnel
• Provide back up for QC, inspection, and motherboard testing
• Maintain parts consumption
• Maintain and nurture positive work environment
• Work and collaborate with other teams such as warehouse, shipping, receiving, etc.
• Follow process for system and parts managements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees