Server Management Technician (French Services) (On Site)

CBC/Radio-Canada • Montreal, QC

8d • Onsite

About The Position

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. In this role, you will manage servers, classify assets and oversee storage space for hard drives and removable media. You will also update server partitions and co-ordinate system resources to meet user and production requirements.

Requirements

• College diploma (DEC) in electronics technology (audiovisual, telecommunications or computer systems option) or other relevant field.
• Three (3) or more years’ experience performing related duties.
• Interpersonal and communication skills.
• Judgment, initiative and proactive attitude.
• Strong knowledge of EVS technology (IP Director, LSM, XStore).
• Comfort working in a live broadcasting environment.
• Problem-solving skills.
• Ability to work well under pressure.
• Ability to prioritize and multi-task.
• Knowledge of server management tools.
• Computer knowledge.
• Good knowledge of spoken and written French.

Nice To Haves

• Knowledge of English is an asset.

Responsibilities

• Advise production staff and users on server best practices to achieve desired outcomes.
• Co-ordinate system resources according to user and production needs, ensuring smooth operation, data integrity and security.
• Allocate and manage I/O ports; identify backup solutions when ports are at capacity.
• Receive and manage assets (e.g., recordings, metadata, news segments, video footage, agency feeds); identify, categorize, digitize and store them according to pre-established standards to streamline searching; contribute to the development of new sorting methods as needed.
• Select assets based on value and reuse potential; work with the relevant people to determine which assets should be archived, labelled or deleted.
• Manage and fulfil production requests and track all assets (e.g., copying, routing and sending media).
• Monitor media asset volume and flow between servers, performing copies as needed to ensure availability.
• Allocate required equipment and recordings to the appropriate rooms, transfer files during assignment changes and verify that broadcast programs are on the correct servers.
• Ensure that automated processes (scheduled recordings, playbacks) meet requirements, and program updates as needed.
• Manage the allocation and use of removable media in line with production requirements.
• Manage file transfer server rights for external clients and ensure seamless asset transfers.
• Create and delete server partitions, allocating disk space and finding backup solutions as needed.
• Update and purge server partitions.
• Ensure media availability for infographic requirements and update the database.
• Procure and maintain fonts across various platforms.
• Record and digitize audio/video assets and mark input/output points.
• Manage off-site media transfers.
• Manage all server data archiving operations in line with production requirements.
• Complete the appropriate forms and documents; share information to ensure proper followup.
• Train and orient other employees regarding their duties and work environment.
• Carry out, as needed, the duties of equivalent or lower-level job classifications as well as other related tasks.

Benefits

• Mandatory Criminal record check.
• Other background checks may be conducted based on the operational requirements of the position.
• Equal opportunity employer
• Inclusive workplace

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree