Server Install Tech I

TEKsystems • Frederick, MD

8d • $24 - $24 • Onsite

About The Position

Provides technical support to end users by identifying, researching, and resolving a variety of technical problems. Responds to telephone calls, emails, and personnel requests for support, and documents, tracks, and monitors issues to ensure timely resolution. The role performs functions using instructions and pre-established guidelines, works under immediate supervision, and typically reports to a supervisor or manager. Primary job functions generally do not require independent judgment. The position is based in Frederick, Maryland, and requires travel as needed to locations in Adamstown and Frederick, Maryland. It is fully onsite and requires weekend work.

Requirements

• May require an associate's degree in a related area.
• 0–3 years of experience in the field or a related area may be required.
• Knowledge of commonly used concepts, practices, and procedures within the field.
• Ability to work under immediate supervision and follow instructions and pre-established guidelines.
• Ability to climb a ladder and lift 50 pounds.
• Ability to travel to locations in Adamstown and Frederick, Maryland, as needed.
• Ability to work weekends.
• Relevant skills include data center operations, installation, cabling, Cat5/Cat6, rack and stack, and IT support.

Responsibilities

• Provide support to end users on a variety of issues.
• Identify, research, and resolve technical problems.
• Respond to telephone calls, email, and personnel requests for technical support.
• Document, track, and monitor problems to ensure timely resolution.
• Travel to locations in Adamstown and Frederick, Maryland, as needed.

Benefits

• Medical, dental, and vision coverage, if eligible.
• Critical illness, accident, and hospital coverage, if eligible.
• 401(k) retirement plan with pre-tax and Roth post-tax contributions, if eligible.
• Voluntary life and AD&D insurance for the employee and dependents, if eligible.
• Short- and long-term disability coverage, if eligible.
• Health Spending Account (HSA), if eligible.
• Transportation benefits, if eligible.
• Employee Assistance Program, if eligible.
• Time off/leave, including PTO, vacation, or sick leave, if eligible.

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree