Server - Food Banquets
About The Position
The Server - Food Banquets position is responsible for ensuring a proper dining experience for guests, including greeting them, delivering items, fulfilling needs, upselling, and managing courses. This role involves taking orders, communicating with kitchen staff via the POS system, and maintaining knowledge of the menu, promotions, and property information. The server also contributes to the restaurant's cleanliness and appearance through side work, handles payments accurately, and performs opening/closing duties. Additionally, there may be opportunities to assist other casino restaurants with food preparation, handling, stocking, and cashier duties. The role requires standing and walking for extended periods (7+ hours) and adherence to Indiana Gaming and ATC regulations, as well as internal controls and policies. Following the Company Service Standards model is essential. Availability for regular work schedules, including various hours, holidays, and weekends, is required. Other duties may be assigned.
Requirements
- Must be able to stand and walk for prolong periods of time (7+ hours)
- Knowledgeable of the Indiana Gaming and ATC (state) regulations as well as internal controls, policies, and procedures
- Always follow the Company Service Standards model
- Must be available for regularly scheduled work
- Able to work a variety of hours, holidays, and weekends
Nice To Haves
- May assist with casino restaurant with food prep, food handling, stocking, and cashier duties as needed
Responsibilities
- Greet guests
- Maintain proper dining experience
- Deliver items
- Fulfill guest’s needs
- Upsell items
- Offer drinks and desserts
- Remove courses
- Refill drinks
- Replenish silverware
- Take orders and send them to kitchen staff through the POS system
- Maintain knowledge of the menu, promotions, special events and other property information
- Complete mandatory side work to maintain the cleanliness and appearance of the restaurant
- Accurately collect money for orders served and follow point-of-sale procedures
- Give receipt to patron
- Perform opening/closing duties as designated by the manager on duty
- Assist with casino restaurant with food prep, food handling, stocking, and cashier duties as needed
- Stand and walk for prolong periods of time (7+ hours)
- Be knowledgeable of the Indiana Gaming and ATC (state) regulations as well as internal controls, policies, and procedures
- Always follow the Company Service Standards model
- Be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends
- Perform other duties as assigned
Benefits
- 401(k)
- 401(k) matching
- Medical, Dental, & Vision insurance
- Flexible spending account
- Employee assistance program
- Employee discounts
- Free parking
- Life insurance
- On-the-job training
- Paid time off
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
