SERVER - Extra Board (On-Call)

FINE ENTERTAINMENT MANAGEMENT•Las Vegas, NV

4d•Onsite

About The Position

FINE Entertainment is seeking reliable, flexible Team Members for our Extra Board. This is an on-call position with opportunities to pick up shifts based on business needs at any of our 16 locations. The Extra Board does not guarantee a set number of hours. Team Members must remain reachable and be prepared to accept available shifts based on business needs. The role is responsible for providing friendly, engaging, and superior service to every guest, taking and delivering food and beverage orders in a timely manner while creating a warm, friendly atmosphere. This includes keeping assigned stations cleaned and stocked, securing payment for all checks, and processing checks through the POS in a timely manner. Team members will also assist other team members with various duties as assigned.

Requirements

Must be 21 years or older.
Previous experience as a Food Server or Cocktail Server is preferred.
Must possess excellent customer service and communication skills.
Must be able to initiate and engage guests in conversation in a professional manner.
Must possess a valid Alcohol Awareness Card (TAM, ACT, or other qualifying card).
Must possess a valid Health Card issued by the Southern Nevada Heath District.
Must have basic math skills.
Must have basic understanding of spirits/beer/wine, including specific brand recognition.
Must be able to reach, stoop, bend, lift, and clean during various activities throughout shift.
Must be able to communicate fluently in English.

Responsibilities

Maintain accurate availability and contact information in Teamwork.
Be available and responsive to shift offers.
Respond to shift offers for same day or next day shifts within 15–30 minutes, depending on the timing of the assignment.
Maintain all required work cards, licenses, certifications, and training.
Report on time for accepted shifts and follow all venue policies and expectations.
Be willing and able to work at different FINE Entertainment locations as needed.
Greet all guests sincerely with a smile and eye contact, and provide superior guest service.
Efficiently serve food and beverage following the service sequence standards.
Possess thorough knowledge of all menu items and ability to suggestively sell items to guests.
Properly set up service station at start of shift, and break down station at end of shift.
Clean assigned section and side stations, including glassware, tables, chairs, service items, soda stations and all storage areas.
Assist in maintaining the cleanliness and presentation of restaurant.
Restock products such as garnish trays, and ice bins, plates, glasses, flatware, and napkins as necessary throughout shift, as well as change beer kegs and soda BIBs.
Run food to tables throughout the restaurant announcing each item as delivered.
Bus Tables as necessary throughout the restaurant.
Cut fruit and garnishes to specifications for use on food and beverage items.
Perform assigned side work.
Empty trash cans to maintain service and sanitation standards.
Actively market FINE ENTERTAINMENT venues by collecting guest’s personal information for the marketing database.
Maintain a clean and organized work environment, following all guidelines established by the Southern Nevada Health District.
Adhere to all Department and Company Policies and Procedures.