Server Customer Debug Engineer

Advanced Micro Devices, Inc•Folsom, CA

19h•Hybrid

About The Position

ADVANCE YOUR CAREER. ADVANCE THE WORLD. At AMD, we believe technology can change lives for the better. It can heal us, entertain us, and make us more connected, productive, and understanding of the world around us. And we’re looking for talent who feel the same: people who want to leave the planet better than they found it, those who don’t shy away from humanity’s challenges but are determined to help solve them. AMD is powering the next generation of supercomputing, high-performance computing, cloud, and AI. Whether you’re designing next-gen processors, enabling AI breakthroughs, or creating go-to-market plans, every role at AMD contributes to something bigger — technology that moves the world forward. THE ROLE: We are looking for a dynamic, energetic and experienced Systems Debug Engineer to join our Server Customer Engineering team. As a key contributor to the success of AMD’s product, you will be part of a leading team to drive customer issues to closure and deliver the highest quality, industry leading technologies to customers. The Systems Debug Engineering team fosters and encourages continuous technical innovation to showcase successes as well as facilitate continuous career development. THE PERSON: As a debug engineer in Server Customer Debug Engineering, you will drive accurate, scalable, and complete solutions to customers. In this high visibility position, your silicon and system engineering expertise will be necessary towards customer enablement, debug and root cause resolution.

Requirements

Bachelor’s or master’s in computer engineering or computer science or electrical engineering

Nice To Haves

RAS (reliability, availability and serviceability) validation and debug.
PCIe/CXL functional and protocol (e.g. Gen1~Gen6) debug, including PCIe/CXL IP bring up, validation and analysis.
Memory functional and protocol validation and/or debug.
MCA/MCE (Machine check architecture and exception) validation and debug.
Experience of post silicon validation methodologies
Experience of developing programming languages such as Python scripts
Experience of handling various high-speed test and measurement equipment such as protocol analyzer and scope
Experience of X86 micro architecture
Programming/scripting skills (e.g. Python, C++, Perl, Ruby etc.).
Debug techniques and methodologies

Responsibilities

Working on RAS, PCIe, Memory, MCA, CXL and Micro-Controller related failures with customers to get problems resolved
Collaboration with AMD global teams to identify best solutions
Providing validation and debug recommendations to customers for validation, new features and debug related questions
Utilizing debug tools (e.g., debug scripts, protocol analyzers, SCAN and JTAG tools etc.) to narrow down and root cause customer failures
Debugging issues found during the process, bring-up, validation, and production phases of SOC programs
Engaging in other software/hardware/design teams
Leading task force and collaborative approach with multiple teams