Server/Bartender (Plus Tips)
About The Position
This position requires a genuinely friendly customer service attitude. The server will describe the menu and daily specials, take orders, accurately report orders to the kitchen, serve food timely, calculate the bill, and ensure customers have everything they need to enjoy their meal. Duties include maintaining a helpful and service-oriented customer service approach, presenting menus, helping customers select food and beverage choices, clearly communicating menu items and daily specials, making recommendations, answering questions, listening intently to customer orders and accurately communicating them to chefs, possessing a good memory to convey ingredients, delivering food on time, working with other staff to create a pleasant dining experience, setting up tables, dealing with complaints positively, using professional language, and accurately calculating bills and processing payments expeditiously.
Requirements
- Must be of legal age according to state regulations to serve alcohol.
- Prior server experience.
- Ability to follow all sanitation procedures
- Ability to work in a team atmosphere
- High school diploma or food safety training
Responsibilities
- Maintain helpful and service-oriented customer service approach at all time
- Present menus and help customers select food and beverage choices
- Clearly communicate menu items and daily specials to diners
- Make recommendations to customers and answer questions regarding menu items
- Listen intently to the customer’s order and accurately communicate orders to chefs for preparation
- Possess a good memory to clearly convey ingredients from menu items and food and drink specials
- Deliver food on time to customers
- Easily work with hostess, bartenders, cooks and runners to create a pleasant dining experience
- Set up tables before during and after the shift to prepare for the next diners
- Deal with complaints or problems with a positive attitude
- Use professional language at all times with customers
- Accurately calculate bills, present check to customer and process payment method expeditiously
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
