Server/Bartender

Blumenthal Performing A•Charlotte, NC

1d•Onsite

About The Position

Under regular supervision, the Server/Bartender provides exceptional guest service and supports the delivery of a high-quality dining experience within an immersive hospitality environment. Reporting to the Food & Beverage Supervisor, Food & Beverage Operations Manager, and Senior Director of Hospitality and Guest Experience, this position is responsible for serving food and beverages, supporting daily restaurant operations, and contributing to overall guest satisfaction. The role works closely with kitchen, bar, and hospitality team members to ensure efficient service, maintain operational standards, and create a welcoming atmosphere for guests. This seasonal position requires evening and weekend availability, with shifts scheduled Thursday through Sunday during the immersive hospitality experience season (approximately October through December), averaging 20 to 30 hours per week.

Requirements

Requires a high school diploma of GED equivalent supplemented by at least three years of experience in the hospitality industry, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities
Basic cocktail beverage knowledge required.
Knowledge of dining etiquette.
Must be at least 21 years of age

Nice To Haves

Experience in fine dining preferred.

Responsibilities

Greet guests promptly and warmly
Answer questions about food, beverages, and allergens
Make recommendations
Provide exceptional, attentive, friendly service throughout the dining experience
Take accurate food and beverage orders
Enter orders correctly into the POS system
Communicate dietary restrictions or allergens to the kitchen and bar
Verify order accuracy before delivery
Process payments accurately, handle credit cards. Balance receipts and tips according to company procedures.
Deliver food and drinks in a timely manner
Follow company and state rules regarding safe alcohol service
Check food quality and presentation before serving
Clear used plates, utensils and flatware
Monitor guest satisfaction and resolve concerns quickly
Set and maintain clean, organized tables
Complete opening, running, and closing side work
Restock service stations and supplies
Maintain cleanliness of dining and service areas
Follow food safety and sanitation standards
Coordinate with supervisors, bar, kitchen
Assist coworkers during busy periods
Communicate guest needs and operational issues
Support overall experience efficiency and guest satisfaction
Maintain a professional appearance and demeanor
Follow company policies and service standards
Demonstrate product knowledge
Create a positive excellent guest experience
Attend department meetings if needed