Server Assistants / Food Runners

Puttshack•Pittsburgh, PA

4d•Onsite

About The Position

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Server Assistant position is an essential part of the floor operation. It is the Server Assistant’s responsibility to get the food and drinks to guests in a timely manner, as well as cleaning, sanitizing, and resetting tables and golf courses. Server Assistants assist the service team in exceeding guest expectations by providing friendly and caring guest service. Teamwork, organization, and strong awareness while multi-tasking is a recipe for success in this position.

Requirements

Must be 18+ years of age to apply
Prior hospitality or food/beverage experience
Strong level of emotional intelligence and overall self-awareness
High standards of guest satisfaction
Ability to obtain any required licenses and certifications for your location
Experience safely and effectively transporting food and beverage
Sense of urgency and ability to multitask calmly and effectively in a busy environment
Safely and effectively communicate in order to perform and follow job requirements in written and spoken directions.

Responsibilities

Bring your 'A' Game each and every day.
Anticipate guests’ needs and ensure overall experience exceeds expectations
Greet guests with a warm welcome and sincere smile
Assist service team with all food and beverage service
Deliver food and drinks to guests in the dining room, bar, and golf courses following steps of service
Clean and transport dirty dishes to tray or dish room
Quickly and efficiently clean, sanitize, and reset tables
Stock and maintain supplies at service stations
Understand and follow food allergy procedures and special orders/restrictions
Comply with all safety and sanitation guidelines and procedures
Take direction and be a team player
Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook
Other projects or duties as assigned, including but not limited to side-work, opening, and closing duties.