Server Assistant

Highgate Hotels•St Pete Beach, FL

1d•Onsite

About The Position

The Server Assistant is responsible for assisting the servers in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. If you’d like to gain experience in the restaurant industry and learn how to provide an excellent dining experience, we’d like to meet you. To be considered for this role, you should be available to work various shifts, including weekends.

Requirements

High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Flexible and long hours sometimes required.
Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Experience as a food expeditor or similar entry-level role in a restaurant
Understanding of hygiene and food safety rules
Physical ability and stamina to carry heavy trays and stand for long hours
Availability to work various shifts, including weekends
Multi-tasking abilities
Good oral communication skills
Ability to remain calm and professional in a fast-paced work environment

Responsibilities

Delivering food orders from the kitchen to customers’ tables rapidly and accurately
Acting as the point of contact between Front of the House and Back of the House staff
Communicating food orders to chefs, paying attention to priorities (e.g. food allergies)
Food Runner responsibilities include setting tables, serving food orders and removing used dishes and utensils.
Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner.
Deliver food orders from the kitchen to customers’ tables rapidly and accurately
Act as the contact point between Front of the House and Back of the House staff
Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
Serve welcome drinks and hors d’oeuvres, upon Guests’ arrival
Ensure food is served in accordance with safety standards (e.g. proper temperature)
Check in with customers and take additional orders or refill water, as needed
Remove dirty dishes and utensils
Answer Guests’ questions about ingredients and menu items
Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)