Herons AM Server Assistant

THE UMSTEAD HOTEL & SPACary, NC
$22 - $27Hybrid

About The Position

We are looking for a dynamic and positive Server Assistant to join our team. The ideal candidate is a detail-oriented individual who thrives in a fast-paced environment and values strong teamwork. This position is a great stepping stone for a candidate who sees their future in a luxurious establishment, allowing learning and growth with the company.

Requirements

  • Report to work at the scheduled time, neatly groomed and in a clean uniform
  • A positive attitude and strong team spirit
  • High attention to detail with a commitment to excellence
  • Ability to support servers and ensure smooth daily operations
  • A strong work ethic and willingness to learn
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
  • Must be a self-motivator and motivator of others.
  • Must work in a safe, prudent and organized manner.
  • Must have a good knowledge of food and preparation.
  • Must have or quickly acquire a good knowledge of wine.
  • Must be able to relate to all levels of guests and management.
  • Must have a minimum of 2 years experience in a similar position.
  • Must have the ability to handle multiple tasks at one time.
  • Must be able to consistently delight and satisfy our guest.
  • Physical ability to walk and handle trays, food items, glasses, etc. in a safe and constructive manner for at least 4 hours at a time.
  • Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis.
  • Must be able to lift up to 20 lbs. on a regular and continuing basis.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
  • Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
  • Requires manual dexterity to use and operate all necessary equipment.
  • Ability to stand and walk for prolonged periods.
  • Ability to read, write and communicate effectively in English, both written and oral.
  • High school or equivalent education required
  • Serving experience required
  • Ability to obtain and/or maintain any government required licenses, certificates or permits.
  • All employees must maintain a neat, clean and well-groomed appearance per The Umstead Hotel standards.

Nice To Haves

  • hospitality experience preferred

Responsibilities

  • Taking orders
  • Polishing glasses
  • Pouring water and wine
  • Bussing and resetting tables
  • Running food
  • Assist in the clearing and resetting of tables
  • Assist in food running
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