Hourly Server Assistant

Cineplex•Toronto, ON

23d•CA$18 - CA$19•Onsite

About The Position

The Rec Room Roundhouse is seeking a Server Assistant to join their team. This role is responsible for delivering food and beverages to guests, clearing tables, and ensuring a positive guest experience in various departments of the building, including the dining room, bar, and amusement areas. The Server Assistant will work closely with kitchen and bar staff to maintain service levels, stock supplies, and ensure cleanliness. This is a part-time position with a focus on providing excellent hospitality in a fast-paced entertainment environment.

Requirements

Completion of high school diploma or GED, or currently in progress.
All applicants must be 18 years of age or older.
Strong guest service skills.
High flexibility and adaptability skills.
Ability to work in a high paced environment and to complete multiple tasks at one time.
Strong verbal communication and interpersonal skills.
Strong attention to detail.

Nice To Haves

1-3 years of experience as a Server Assistant, Runner, Barback or Busser, or in a similar capacity considered an asset.

Responsibilities

Deliver prepared food to guests, ensuring the entire table’s food arrives at the same time.
Monitor food distribution, ensuring that meals have been prepared to the Rec Room standard and the Guest’s specification, and is delivered to the correct guest by table and seat number.
Deliver food items with appropriate condiments when required.
Return food and drink items if a change or correction is required, and return the newly prepared item to the guest after the necessary changes have been made.
Fill water glasses and refillable drinks – demonstrate a behaviour mindset of “hospitality”.
Collaborate with wait staff to ensure that tables are cleared, cleaned and waiting for the next party.
Remove trays and stack dishes for return to the kitchen or bar after guests are finished.
Assist with and maintain the cleanliness of the restaurant and bar areas, maintain clean appearances.
Stock service stations with items such as ice, napkins, or straws.
Wash glassware and utensils from the bar area in the bar specified dishwasher after each use.
Provide assistance to the wait staff, bar staff and kitchen staff as needed.
Maintain liquor and bar supplies during shift.
Arrange bottles and glasses to make attractive displays.
Handle and move objects such as glasses and bottles.
Change Kegs in the walk-in Bar fridge.
Prepare bar beverage garnishes to recipe / as instructed.
Assist in washing dishes if the kitchen staff gets behind during the busier times of the day.
Arrange tables for large parties and prepare the banquet hall for scheduled gatherings.
Ensure guest service is paramount during work hours.
Keep an eye on tables and alert servers if guests need drink refills.
Other duties as assigned.