Server Assistant

Ciccio Restaurant Group•Tampa, FL

17d•Onsite

About The Position

Server Assistants are there to elevate the guest experience and support the service team throughout the shift. This position requires high energy, a positive attitude, and a strong focus on hospitality and speed, while managing key tasks that keep the restaurant running smoothly. The Server Assistant supports servers in delivering exceptional service to guests while maintaining a clean, organized dining room and service stations. This role is ideal for individuals who are passionate about hospitality and enjoy working in a fast-paced team environment.

Requirements

18 years of age or older
Legally permitted to work in the United States (we participate in E-Verify)
Flexibility to work evenings, weekends, and holidays as needed.
Team player with a positive attitude and works with a sense of urgency
Reliable transportation to and from work
Can work in both hot and cool environments
Self-accountable in upholding high standards
Able to work in a fast-paced setting for up to 8 hours daily, or as needed
Willingness to learn and develop
Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate.
Communication | Talking to others to convey information effectively & clearly.
Dependability | Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Attention to Detail | Job requires being careful about detail and thorough in completing work tasks.
Cooperation | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Integrity | Job requires being honest and ethical. Be Honest, Be Thoughtful, Be Kind in all you do.
Stress Tolerance | Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Handling and Moving Objects | Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Performing General Physical Activities | Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as lifting up to 20 pounds, balancing, walking, stooping, and handling of materials.
Spend Time Standing | Most of your day will be standing up or walking.

Responsibilities

Support servers by assisting with food and beverage delivery to guests
Maintain a clean and organized dining room, including tables, chairs, and surrounding service areas
Reset and prepare tables quickly and efficiently for incoming guests
Assist with running food and drinks to guests to help maintain service flow
Restock service stations with necessary supplies such as napkins, silverware, glassware, and condiments
Ensure service areas and dining room remain clean, sanitized, and organized throughout the shift
Provide excellent guest support by greeting guests, refilling water, and assisting with guest requests when appropriate
Assist in maintaining cleanliness of service equipment, trays, and work areas
Support servers during busy shifts to help maintain efficiency and a positive guest experience
Provide extra support to the restaurant during high-volume periods
Participate in training to build knowledge of menu items, service standards, and restaurant operations