Server Assistant
About The Position
A great experience starts with you! Honda Center welcomes fans, performers, and athletes from around the globe. Our team members are an integral part of the event experience through their interactions with guests. Whether you’re looking to create a great guest experience at a concert, support business growth and development, work behind-the-scenes during an Anaheim Ducks game, or anything in-between, this is your opportunity to start the next chapter of your career story and help create a one-of-a-kind fan experience at Honda Center. Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.
Requirements
- Minimum 18 years of age
- Previous service experience is a plus
- Strong communication skills, both written and verbal
- Works well with others, establishing and maintaining effective relationships with fellow workers and supervisors
- Ability to lift, push, and pull 20lbs
- Ability to travel up and down stairs consistently during work shifts
- Flexible schedule: ability to work nights, weekends, and holidays as required
- Must be able to work in an environment with fluctuating temperatures
- High School Diploma or Equivalent
- 0-1 Year Experience
Responsibilities
- Deliver prepared food and beverage items to guests and patrons in a timely and accurately
- Remove any/all soiled utensils and service ware from guest view and/or tables
- Assist in setting dining room and tables with new linen, utensils, and glassware
- Possess knowledge of complete menu offerings, including production specifications, ingredients, cooking times, presentation/packaging, etc.
- Collaborate with kitchen and bar staff to ensure prompt delivery of guest(s)’ orders; ensure thorough and detailed communication of any/all dietary restrictions/allergies
- Deliver professional, courteous, and efficient service to guests
- Responsible for completing all station set-up, breakdown, and cleaning duties
- Maintain knowledge of restaurant happenings, including menu updates, operational guidelines, service hours, special offerings, etc.
- Support all team members to ensure guests receive high-quality service; provide notes and insights if guests have special requests; assist the team by clearing/cleaning/pre-setting tables for next party; ensure a hospitable experience for all guests
- Protect establishment and patrons by adhering to sanitation, safety, and alcohol control policies
- Understand and assist with the execution of responsible alcohol service
- Follow, adhere, and practice the Safety and Sanitation standards set forth by the Food & Beverage Department, including but not limited to social distancing, use of face mask/covering when in common areas, in the presence of guests, and where social distancing is not possible
- Use of gloves when handling guest food or beverage
- Cleaning and sanitizing high-contact surfaces that are frequently used by guests and fellow employees
- Frequent handwashing, regardless of the use of gloves
- Other tasks as assigned by supervisors and/or manager
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
