Server Assistant (Part-Time)

Peregrine Hospitality•Lawrence, KS

18h

About The Position

Key Responsibilities: Greet and seat guests while managing reservations to ensure an efficient dining flow Answer phone calls and respond to guest inquiries professionally Coordinate and organize reservations, group seating, and special requests Monitor dining room activity, identify newly seated guests, and notify servers promptly Maintain a fast-paced, high-energy work style while delivering excellent guest service Assist service staff by delivering food and beverages accurately and promptly Expedite food orders by organizing and building tickets on the kitchen line Fill and refill guest water glasses to ensure attentive service Pre-bus tables by removing plates, glassware, and unnecessary items throughout the meal Clean and reset tables quickly after guest departure, ensuring readiness for the next party Monitor guest satisfaction and provide attentive service throughout the dining experience Prepare and reset tables, ensuring cleanliness and proper setup standards Maintain knowledge of menu items, including ingredients and dietary restrictions Support team members across departments to enhance overall service quality Complete opening, closing, and side work duties Maintain cleanliness, sanitation, and organization of dining and service areas Ensure all equipment is functioning properly and report maintenance needs Follow all company policies, safety procedures, and service standards Handle to-go orders and assist with guest requests as needed

Requirements

Strong communication and customer service skills
Ability to multitask in a fast-paced environment
Team collaboration and adaptability
Attention to detail and organization
Ability to work independently and reliably
Must be at least 18 years old
Ability to lift and carry 25+ pounds
Flexible schedule
Must be able to lift and/or carry up to 50 pounds frequently to assist guests
Ability to stand for extended periods of time
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
Ability to bend and twist, push, and pull, stoop, and kneel
Ascend and descend a ladder

Responsibilities

Greet and seat guests while managing reservations to ensure an efficient dining flow
Answer phone calls and respond to guest inquiries professionally
Coordinate and organize reservations, group seating, and special requests
Monitor dining room activity, identify newly seated guests, and notify servers promptly
Maintain a fast-paced, high-energy work style while delivering excellent guest service
Assist service staff by delivering food and beverages accurately and promptly
Expedite food orders by organizing and building tickets on the kitchen line
Fill and refill guest water glasses to ensure attentive service
Pre-bus tables by removing plates, glassware, and unnecessary items throughout the meal
Clean and reset tables quickly after guest departure, ensuring readiness for the next party
Monitor guest satisfaction and provide attentive service throughout the dining experience
Prepare and reset tables, ensuring cleanliness and proper setup standards
Maintain knowledge of menu items, including ingredients and dietary restrictions
Support team members across departments to enhance overall service quality
Complete opening, closing, and side work duties
Maintain cleanliness, sanitation, and organization of dining and service areas
Ensure all equipment is functioning properly and report maintenance needs
Follow all company policies, safety procedures, and service standards
Handle to-go orders and assist with guest requests as needed