Server Assistant

Anaheim Ducks Hockey Club•Anaheim, CA
•Onsite

About The Position

A great experience starts with you! Join our team to help create and develop the future of live entertainment and sports in Orange County! Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile. Mission: To be a place where the everyday becomes extraordinary - and the potential is unlimited. Where every experience can change you Vision: We are the gathering place of Orange County Values: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold

Requirements

  • Minimum 18 years of age
  • Previous service experience a plus
  • Strong communication skills both written and verbal
  • Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
  • Ability to lift, push, and pull 20lbs
  • Ability to travel up and down stairs consistently during work shifts
  • Flexible schedule: ability to work nights, weekends and holidays as required
  • Must be able to work in an environment with fluctuating temperatures
  • Education - High School Diploma or Equivalent
  • Experience Required - 0-1 Year

Nice To Haves

  • Previous service experience a plus

Responsibilities

  • Deliver prepared food and beverage items to guests and patrons timely and accurately
  • Remove any/all soiled utensils and service ware from guest view and/or tables
  • Assist in setting dining room and tables with new linen, utensils, and glassware
  • Possess knowledge of complete menu offerings, including production specifications, ingredients, cooking times, presentation/packaging, etc.
  • Collaborate with kitchen and bar staff to ensure prompt delivery of guest(s)’ orders; ensure thorough and detailed communication of any/all dietary restrictions/allergies
  • Deliver professional, courteous, and efficient service to guests
  • Responsible for completing all station set-up, breakdown, and cleaning duties
  • Maintain knowledge of restaurant happenings, including menu updates, operational guidelines, service hours, special offerings, etc.
  • Support all team members to ensure guests receive high quality service; provide notes and insights if guests have special requests, assist team by clearing/cleaning/pre-setting tables for next party, ensure hospitable experience for all guests
  • Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
  • Understand and assist with execution of responsible alcohol service
  • Follow, adhere, and practice the Safety and Sanitation standards set forth by the Food & Beverage Department including but not limited to: Social distancing, Use of face mask/covering when in common areas, presence of guests, and where Social Distancing is not possible, Use of gloves when handling guest food or beverage, Cleaning and sanitizing high contact surfaces that are frequently used by guests and fellow employees, Frequent handwashing, regardless of use of gloves
  • Other tasks as assigned by supervisors and/or manager
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