Assistant(e) serveur(euse), Restaurant Marcus & Lounge (temps partiel) / Server Assistant, MARCUS Restaurant & Lounge (part time)

Four Seasons Hotels and Resorts • Montreal, QC

7d • Onsite

About The Position

The Four Seasons Hotel Montreal is seeking an individual who shares our passion for excellence and is committed to creating memorable experiences for both our employees and our guests. We are looking for someone with a strong work ethic, high integrity, attention to detail, cultural awareness, and a guest-centric mindset.

Located in the heart of Montreal’s Golden Square Mile, Four Seasons Hotel Montreal offers more than just a stay — we deliver a luxurious lifestyle experience. From world-class dining at Marcus Restaurant to relaxation at our Forbes Five-Star Guerlain Spa, and exclusive access to Holt Renfrew Ogilvy, we are a vibrant hub of elegance, hospitality, and culture.

Passionate about service and a true team player, the server assistant embodies elegance, warmth, and kindness. They build empathetic relationships with guests and colleagues while demonstrating strong organizational skills, contributing to the restaurant's commitment to excellence.

Requirements

• Minimum 1 year of experience in a similar role, ideally in a luxury hotel environment.
• Good communication skills in French, both spoken and written.
• An intermediate level of English is required to provide professional service to international customers, understand their specific requests and respond effectively.
• Strong customer service orientation and interpersonal skills.
• Ability to manage stress positively and stay efficient in a fast-paced environment.
• Comfortable standing, walking for extended periods, and lifting up to 13 kg.
• Flexible schedule with the ability to work all shifts: days, nights, weekends and holidays.

Responsibilities

• Ensure setup, clearing, and proper storage of linen, tableware, glassware, food, and beverages.
• Provide attentive and refined service in line with Four Seasons standards.
• Maintain thorough knowledge of menus and prepare condiments and garnishes.
• Anticipate guest needs and assist with table service (delivering dishes, refilling items, etc.).
• Collaborate effectively with the team and adapt to operational needs (rearranging tables, supporting colleagues).
• Follow internal procedures, report incidents, and carry out any tasks assigned by management.

Benefits

• Comprehensive health benefits (dental, vision, life insurance, prescriptions, etc.)
• Discounts at MARCUS Restaurant and the Guerlain Spa.
• Employee recognition programs (Employee of the Month, anniversary celebrations, etc.).
• Complimentary meals per shift at Café 1440.
• Employer-contributed retirement plan.
• Paid vacation plus two additional floating holidays per year.
• Strong training and development programs.
• Employee travel program, including complimentary stays at Four Seasons properties worldwide (based on tenure and availability).

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed