Aerie Server Assistant (Seasonal)

Grand Traverse Resort and SpaAcme, MI
Onsite

About The Position

Fine Dining Server Assistants are responsible for creating an exceptional dining experience by greeting guests, anticipating their needs, bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, and transporting dishes and silverware to the dish area. This role requires a high school diploma or equivalent and previous work experience in an upscale, high-volume establishment. Knowledge of a full-service dining environment is preferred. The position emphasizes excellent interpersonal skills, a team player attitude, and the ability to handle cash accurately. Server Assistants must be able to manage multiple details, work efficiently in a fast-paced environment, and maintain composure under pressure. A willingness to learn and follow instructions is essential, along with an understanding of proper sanitation principles. A positive, friendly, and helpful attitude towards guests and colleagues is paramount. The role involves working 3-5 days per week with a flexible schedule, including evenings, weekends, Sunday mornings, and holidays.

Requirements

  • High School Diploma or equivalent
  • Previous work experience within an upscale high volume establishment
  • Excellent interpersonal skills and a team player attitude
  • Ability to handle cash and accurately make change
  • Must be able to understand and comply with all departmental and Company rules, regulations, Policies and procedures
  • Ability to multi task and work in a very fast paced environment
  • Speed, accuracy and efficiency are required
  • Ability to work well under pressure
  • Self-directed (can complete tasks with minimal supervision)
  • Willingness to learn new concepts and ideas
  • Understands principles of proper sanitation
  • Willing to follow instructions & take direction
  • Can complete repetitious tasks while maintaining quality
  • Exhibits a positive, friendly and helpful attitude to our guests and fellow staff members
  • Must be able to pass a background investigation and drug screen as a condition of employment

Nice To Haves

  • Knowledge of a full service dining environment is preferred
  • Previous restaurant experience; understanding of full service environment and experience working in a hospitality role is preferred

Responsibilities

  • Dispose of trash, maintain the cleanliness of all dining areas and fountain beverage stations
  • Maintains cleanliness and organization of restaurant areas including kitchen, server, seating areas
  • Carries dirty dishes from dining room to kitchen
  • Sweep dining room floors
  • Responsible for welcoming and interacting with Guests in a positive and friendly manner
  • Anticipate Guests needs and assists with directions, event schedules, and other information or assistance as needed
  • Performs deep cleaning according to deep cleaning schedule or as needed
  • Greet guests and preform water service offering guests beverage choices
  • Change linens and reset tables properly
  • Must understand and abide by environmental practices of the resort
  • Other duties as assigned
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