Server Assistant

Shamin Hotels Master • Virginia Beach, VA

19d • Onsite

About The Position

The Server Assistant plays a crucial role in ensuring the cleanliness and organization of tables and dining areas in a restaurant. They support the server before, during, and after service with clearing dishes, maintaining a clean and presentable dining room, resetting tables for new guests, and assisting with various tasks to execute exceptional service.

Requirements

• Must have basic reading, writing, and math skills.
• Passion for providing excellent customer service and creating memorable dining experiences for guests.
• Strong work ethic and willingness to learn and adapt in a fast-paced environment
• Clear and effective communication skills, with the ability to interact professionally with guests and team members.
• Strong attention to detail and accuracy in order delivery and guest interaction.
• Ability to stand and walk for extended periods and lift trays or other items weighing up to 25 pounds.
• Willingness to work flexible hours, including evenings, weekends, and holidays, based on business needs.

Nice To Haves

• Experience in a hotel or related field preferred but not required

Responsibilities

• Clear tables of used dishes, glassware, and utensils promptly after guests have finished their meals.
• Wipe down tables, chairs, and condiment holders to remove crumbs, spills, and debris.
• Reset tables with clean tablecloths, napkins, and tableware for incoming guests.
• Refill water glasses, bread baskets, and condiment containers as needed throughout service.
• Assist servers in delivering beverages, appetizers, and other items to tables as directed.
• Support servers by running food orders from the kitchen to the appropriate tables.
• Communicate with serving staff to coordinate table turnovers and ensure efficient service.
• Respond to guest requests for additional items such as extra napkins, utensils, or condiments.
• Maintain cleanliness and orderliness of dining areas, including floors, windows, and furniture.
• Empty trash bins and bus carts regularly to keep dining areas clean and free of clutter.
• Adhere to sanitation and hygiene standards, including proper handwashing and food handling practices.
• Provide friendly and attentive service to guests, assisting with seating, menu inquiries, and other requests as needed.
• Communicate effectively with guests to ensure their satisfaction and address any concerns or special requests.
• Uphold a positive and welcoming atmosphere in the restaurant by greeting guests warmly and maintaining a professional demeanor.
• Work collaboratively with other front-of-house staff, including servers, hosts/hostesses, and bartenders, to deliver exceptional service.
• Assist coworkers during peak periods and contribute to a smooth flow of operations in the restaurant.
• Communicate effectively with management and colleagues to address any issues or concerns related to table service.

Benefits

• Competitive Pay
• Go Hilton Travel Discounts for team members & eligible family
• Shamin Perks – Save on gym memberships, movie tickets, amusement parks, rental cars, and more
• $200 Referral Bonus after your referral completes 30 days
• Work with an oceanfront view in a fun, fast-paced restaurant

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed