Server Assistant (PT)- Hotel Peter and Paul

ASH (UK) Co Ltd•New Orleans, LA
•$8 - $8•Onsite

About The Position

We are seeking a Server Assistant / Food Runner to keep the pace and polish of our full-service cafe moving from the kitchen to the table. In this role, you are responsible for delivering food and beverages accurately and promptly, supporting servers and bartenders, and making sure every dish reaches the guest at its best. The ideal Food Runner is quick, organized, and observant, someone who takes pride in a plate landing at the right table, at the right temperature, exactly as the kitchen intended. They communicate clearly with the kitchen and the floor, anticipate what a table needs before it's requested, and keep their energy up and their attitude warm through a packed brunch rush. Great runners are the connective tissue of a dining room, and they treat every delivery as a small moment of hospitality.

Requirements

  • Prior food runner, busser, or restaurant experience preferred; motivated newcomers are welcome
  • Working knowledge of food safety and allergen awareness; Food Handler's card required or ability to obtain promptly
  • Ability to carry multiple plates and trays safely, and to lift up to 30 lbs
  • Strong communication and teamwork skills in a fast-paced environment
  • Excellent memory and attention to detail, especially with table numbers and seat positions
  • Flexible availability, including early mornings, evenings, weekends, and holidays
  • Friendly, upbeat demeanor and a genuine desire to make guests feel taken care of

Responsibilities

  • Deliver food and beverages from the kitchen and bar to the correct tables promptly and at proper temperature
  • Confirm each dish against the ticket and table position number to ensure order accuracy
  • Present dishes with a brief, friendly description and confirm any modifications or allergy notes
  • Communicate clearly with kitchen and expo regarding order timing, corrections, and special requests
  • Support servers by checking in on tables, refilling water, and noticing when a guest needs assistance
  • Clear plates, reset tables, and assist with bussing during peak periods
  • Maintain knowledge of the menu, ingredients, and common allergens to answer basic guest questions confidently
  • Set up and stock service stations, including silverware, napkins, condiments, and glassware
  • Carry multiple plates and trays safely and efficiently through a busy dining room
  • Follow all food safety, sanitation, and allergen handling procedures
  • Assist with opening and closing duties, including side work and station cleanliness
  • Work as part of the front-of-house team, stepping in wherever needed to keep service running smoothly

Benefits

  • Base Hourly Rate: $8.00 per hour, plus will participate with an established tip pool
  • Eligible to enroll in Medical, dental, and vision insurance with generous company contribution to monthly premium after 90 days of employment
  • Eligible to enroll in Voluntary Long-Term, Short-Term Disability Plans, Life Insurance, Accident and Critical Illness Plans, Pet Insurance after 90 days of employment
  • 401(k) retirement plan with 100% employer match up to 4% of annual salary - after 90 days of employment
  • Annual Paid time off: 10 vacation days, 4 Personal Days, 11 Holidays
  • Louisiana mandated paid sick leave
  • Ash Hotel & F&B discounts
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