Server Assistant

Vintner's Table WYO•Ardmore, PA

3d•Onsite

About The Position

Vintner's Table is building its team for a new location in Ardmore, located at 24 Cricket Avenue. We are seeking passionate individuals for multiple front and back-of-house positions. If you have a passion for hospitality, great food, and wine, we encourage you to apply and be a part of the opening team at Vintner's Table Ardmore. This role requires weekend availability. The Server Assistant will be responsible for ensuring timely and accurate delivery of customer food orders. Duties include organizing food tickets, coordinating with kitchen staff for course distribution, and delivering meals to tables. The role also involves clearing used tableware between courses and resetting tables after guests depart.

Requirements

Willing to work nights, holidays, and weekends
Works well as part of a team and on individual tasks
Excellent at verbal communication
Works well and efficiently under pressure
Good interpersonal skills and communication with all levels of staff and management

Responsibilities

Promote, work and act in a manner consistent with the values of Vintner's Table.
Clear tables after guests, wipe tables, or seats with dampened cloths.
Promptly clean table tops, chairs, booths, and the floor under and around tables between guests.
Locate items requested by guests.
Take soiled tableware to the designated area, and unload, sort and stack silverware, dishes, and glassware for cleaning.
Perform serving, cleaning, or stocking duties to facilitate customer service.
Carry food, dishes, trays, or silverware from kitchens or supply areas to serving counters.
Clean up spilled food or drink or broken dishes and remove trash.
Serve food to guests when servers need assistance.
Promptly greet guests as they are seated and serve ice water, coffee, rolls, or oil to guests.
Thank guests as they leave.
Maintain adequate supplies of items such as silverware, glassware, dishes, or trays.
Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of the restaurant, and mop or vacuum floors.
Fill beverage or ice dispensers.
Stock cabinets or serving areas with condiments and refill condiment containers.
Communicate with server and hostess to expedite efficient seating, table utilization, and customer service.
Respond appropriately to guest requests and communicate guest requests to server as needed.
Attend all scheduled employee meetings and offers suggestions for improvement.
Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.
Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
Sort and organize incoming food tickets.
Ensure each food ticket item is communicated to correct chef.
Maintain orders according to each table and food ticket.
Ensure each order is prepared to the restaurant's and guest's specifications.
Garnish and prepare dishes for presentation as needed.
Promptly deliver each course as it is prepared to the correct table and in order.
Communicate clearly any additional orders or needs the guests may have to cook staff or expeditor.
Serve water to guests and refilling beverage glasses as needed.
Place and replace silverware as needed.
Deliver beverages from the bartender.
Answer guest questions or listen to their concerns.
Direct guests to restrooms or exits as needed.
Assist kitchen staff with preparing ingredients.