McArthur's Server Assistant (Full -Time) - Arizona Biltmore

Pyramid Global Hospitality•Phoenix, AZ

2d•Onsite

About The Position

Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Their commitment to a People First culture is reflected in their approach to employee development, employee benefits and their dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help their people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the “Jewel of the Desert” since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration. It has over 700 rooms, over 200,000 square feet in banquet space spread out over the beautiful property, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining), a luxury spa, and 7 pools including a 65' waterslide. Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world’s most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits.

Requirements

Prior food and beverage experience, preferred
Prior customer service experience, preferred
Prior luxury / upscale dining experience, preferred
Maricopa Food Handlers Card

Responsibilities

Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
Ensure tableware is in good and working condition and report any defects for repair.
Stock, maintain and clean designated food stations.
Assist Server with table service, including, but not limited to, serving beverages, breads, etc.
Retrieve and transport dirty tableware to dishwashing area.
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
Follow all policies and procedures of the hotel and department.
Complete all sidework and assist with other duties as assigned by management.