Server Assistant

DRIFTWOOD HOSPITALITY MANAGEMENT•Cocoa Beach, FL

23h•Onsite

About The Position

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. This role is responsible for clearing and resetting tables and assisting food servers in their duties while providing courteous, professional, and efficient service to guests.

Requirements

Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Hold a current Food Handler Card or in the process of being certified.
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings and service ware.
Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.

Responsibilities

Quickly clear dirty table settings and prepare table for resetting.
Promptly and consistently reset all service ware as prescribed.
Maintain total cleanliness of restaurant to meet Hotel and Health department standards.
Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary.
Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
Perform general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
Folding napkins/rolling silverware for all meal periods throughout the day to maintain an adequate supply.
Stocks and maintains service stations with the proper supplies before, during and after each shift.
Assists servers in the delivery of orders and pre-busing tables.
Perform other duties as requested, such as cleaning unexpected spills, or special guest requests, to ensure total satisfaction.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Perform any related duties as requested by supervisor/manager.
Assists other Restaurant Personnel when need.