Restaurant Food Runner
About The Position
The dining experience is of utmost importance to our overnight and day guests. Not only do we wish to deliver an inspired menu and artfully plated dishes, but we wish to do so with genuine care and the highest customer service. A server assistant delivers all food menu items and accurately describes them to the guests. This role acts as a liaison between the servers, cocktail servers & bartenders, and chefs, assisting with setting and clearing tables, filling/refilling waters and drinks, and helping support table service. Additionally, server assistants interact with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.
Requirements
- Entry-level position into a career in Food & Beverage
- Ability to deliver and describe all food items to guests in a timely manner.
- Ability to assist with setting and clearing tables, and filling/refilling drinks.
- Ability to interact with guests, team members, and supervisors politely and courteously.
- Knowledge of all food menus and the company.
- Compliance with Department of Health and company sanitation standards.
- Ability to communicate guest needs to relevant team members and management.
- Ability to perform opening and closing side-work as prescribed.
- Ability to report breakage and damage of equipment or furniture immediately.
- Willingness to attend and participate in daily pre-service meetings and training sessions.
- Ability to learn by listening and observing, and share knowledge.
- Positive and professional attitude.
- Team player mentality.
Responsibilities
- Anticipate and accommodate all needs of the guests.
- Provides professional and exceptional service.
- Delivers and describes all food items to the guests, in a timely manner.
- Participates in table maintenance and bussing of excess tableware.
- Maintain general cleanliness of stations and the entire venue.
- Follow supervisor’s instructions, communicate with and support co-workers, and be a team player.
- Possesses in-depth knowledge of all food menus and the company.
- Complies with Department of Health and company sanitation standards.
- Communicates the needs of the guests to Front-of-House and Heart-of-House support team members, managers, and chefs.
- Properly sets up runner’s station, performs side-work and other opening/closing procedures as directed by management, including stocking station with prescribed items and supplies and performing opening and closing side-work as prescribed.
- Reports all breakage, and damage of equipment or furniture immediately to management.
- Attends and participates in daily pre-service meetings.
- Attends and participates in any training sessions or departmental meetings.
- Learns by listening, observes other team members, and shares knowledge while leading by example.
- Portrays a positive and professional attitude.
- Works as part of a team and provides help and support to all fellow team members.
- Assist and/ or complete additional tasks as assigned
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
