ULU AM - Server Assistant - Casual

Four Seasons Hotels and Resorts•Kailua, HI

6d•$17•Onsite

About The Position

Four Seasons Resort Hualālai is seeking an enthusiastic and service-driven Server Assistant to join the team at ULU Ocean Grill, our signature oceanfront dining destination. We are looking for individuals who are passionate about hospitality, thrive in a fast-paced environment, and are committed to creating memorable dining experiences through genuine care and attention to detail. As a Server Assistant, you will play a critical role in supporting the dining room team while ensuring every guest experiences the warm, personalized service that defines Four Seasons. Located along the shoreline of Four Seasons Resort Hualālai, ULU offers guests an elevated breakfast experience inspired by the flavors, culture, and natural beauty of Hawai‘i Island. Each morning, guests enjoy thoughtfully prepared dishes featuring fresh local ingredients, seasonal fruits, house-made specialties, and regional favorites, all served in an unforgettable oceanfront setting. ULU's breakfast experience combines genuine Hawaiian hospitality with the personalized, intuitive service that defines Four Seasons. From sunrise coffees and family celebrations to leisurely vacation breakfasts, every meal is an opportunity to create meaningful connections and lasting memories for our guests.

Requirements

Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
Three to twelve months of restaurant, food and beverage, or related experience required.
Strong interpersonal and communication skills.
Ability to work effectively in a fast-paced, team-oriented environment.
Passion for hospitality and creating memorable guest experiences.
Ability to safely carry trays and transport food and beverage items.
Flexible availability, including weekends and holidays.
Legal authorization to work in the United States.

Nice To Haves

Previous restaurant, hospitality, food & beverage, or customer service experience preferred.

Responsibilities

Supporting Restaurant Servers with attentive, anticipatory service throughout the guest dining experience.
Greeting guests warmly and professionally while delivering the personalized hospitality for which Four Seasons is known.
Serving food and beverages while confidently describing menu selections and presentations.
Assisting with food delivery from the kitchen and ensuring meals are presented accurately and efficiently.
Stocking and maintaining linens, china, silverware, glassware, and service stations to Four Seasons standards.
Preparing condiments, garnishes, and mise en place for service.
Resetting, cleaning, and maintaining tables and dining areas throughout service.
Assisting with buffet, station, and dining room setup and breakdown.
Anticipating guest needs and responding promptly to requests while creating meaningful connections with guests.
Maintaining cleanliness, organization, and food safety standards at all times.