Restaurant Server Assistant/Food Runner

Rancho Valencia Resort & Spa•Rancho Santa Fe, CA

1d•Onsite

About The Position

Assist restaurant servers in providing quality food and beverage service to guests, according to hotel specifications, courteously and efficiently. Maintain cleanliness of tables, service areas and equipment. Stock all wares and equipment needed for service.

Requirements

6 months current experience as a busperson.
Valid San Diego County Food Handlers Card
Ability to communicate in English with vendors, guests, and staff to their understanding.
Ability to anticipate and understand guests’ needs.
Ability to move quickly and safely through workspace.
Ability to focus attention on service details.
Ability to follow directions thoroughly.
Ability to work cohesively with co-workers as part of a team.

Nice To Haves

High school graduate or GED-equivalent.
Certification in CPR.
Prior training in guest relations.

Responsibilities

Anticipate guests’ needs, responds promptly and acknowledges all guests.
Maintains complete knowledge of table/seat/station numbers, room capacity, and proper table set-up.
Removes and transports soiled wares from tables to the dishwashing area as assigned. Separate soiled wares and food according to procedures.
Deliver food from kitchen to dining room. Artfully describe food items and execute tableside food preparations as necessary.
Assist as necessary with removal and transportation of soiled wares from table to dishwashing area. Separate soiled wares and food according to procedures.
Organize and expedite restaurant staff in the transportation of food from kitchen to dining room.
Setup and maintenance of food garnish and equipment as assigned by culinary staff.
Monitor and maintain cleanliness, sanitation, and organization of all service areas in accordance with departmental procedures.
Work quickly and safely at all times.
Maintain and comply with all departmental policies/service procedures.
Maintain positive guest relations at all times.
Be familiar with hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements.
Participates in and supports hotel efforts towards community service, sustainability and environmental initiatives.
Perform other duties as directed, developed or assigned.