Hell's Kitchen Server Assistant/Food Runner

River Cree Resort & Casino • Enoch, UT

8d • Onsite

About The Position

Hell’s Kitchen, a globally recognized restaurant brand inspired by Chef Gordon Ramsay, is seeking a Food Runner & Server Assistant for its location at River Cree Resort & Casino. This hybrid position plays a vital supporting role in delivering an exceptional guest experience by ensuring the timely and accurate delivery of food, maintaining a clean and welcoming dining environment, and supporting the service team. The role upholds the high standards of the Hell’s Kitchen brand through teamwork, attention to detail, and a commitment to superior hospitality.

Requirements

• Minimum 1–2 years of experience in a restaurant or hospitality environment preferred.
• Previous customer service experience is an asset.
• AGLC ProServe/Protect certification preferred.
• Good health and personal hygiene.
• Able to work well in a team environment.
• Experience with reservation systems or POS software an asset.
• Ability to communicate clearly with kitchen and service staff.
• Able to handle stressful situations effectively.
• Strong sense of urgency and attention to detail.
• Enthusiastic, outgoing, and positive attitude.
• Well-organized and able to multitask in a fast-paced environment.
• Pleasant, accommodating, and willing to go the extra mile for guests and team members.
• Demonstrates initiative and willingness to learn.
• Sincere desire to contribute to a memorable guest experience.
• Sense of urgency and strong work ethic.
• Calm, organized, and confident under pressure.
• Enjoys working as part of a team and independently.
• Willing to ask for help when needed.
• Maintains a professional appearance.
• The schedule for this position may vary and would require the ability to work shift work, late nights, overnight, weekends and holidays.

Nice To Haves

• Previous customer service experience is an asset.
• Experience with reservation systems or POS software an asset.

Responsibilities

• Promptly deliver food from the kitchen to guests’ tables.
• Ensure all orders are complete, accurate, and presented attractively.
• Assist servers with clearing and resetting tables as needed.
• Refill water glasses and replenish supplies at guest tables.
• Communicate effectively with kitchen and service staff to ensure smooth operations.
• Maintain cleanliness and organization in the dining area.
• Clean and reset tables after guests depart.
• Support other food and beverage departments as directed by management.
• Follow all Health and Safety requirements and look out for the safety of yourself and coworkers.
• Perform other duties as assigned.

Benefits

• A competitive wage and excellent benefits.
• Shuttle service from West Edmonton location.
• All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
• An opportunity to work within a progressive, exciting team environment.
• An opportunity to work with a skilled Management team.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed