Server Assistant / Food Runner
About The Position
The world’s first Social Darts® experience, Flight Club was founded in London in 2015 to usher this once pub-like pastime into the 21st century. Flight Club fuses craft cocktails and upscale cuisine with its signature tech-enabled Social Darts® experience to create a truly unique entertainment experience. Operating in major cities across the U.S. under State of Play Hospitality and in more than 30 locations worldwide, Flight Club continues to bring friends, families, and colleagues together in an upscale gaming environment. To date, over 10 million people have experienced Flight Club and over one billion darts have been thrown. Learn more at FlightClubDartsUSA.com. Server assistants are responsible for assisting the team in delivering each guest a unique high-quality experience with passion and knowledge in an energetic atmosphere. The position is a dual role responsible for proper food delivery and cleanliness throughout the shift This role is constantly moving to assist team members and quickly resetting areas for new guests to start having fun. Our emphasis on product knowledge is essential to deliver an experience above the ordinary. Together our team members work to create an atmosphere of fun in a positive culture of teamwork and hard work We expect nothing short of greatness and know personality sets us apart.
Requirements
- Current food handlers and alcohol certification maintained through employment
- Minimum of 2 years’ experience preferably within a high-volume environment
- Available to work various shift times and days, including weekends and holidays
- Able to stand and/or walk for long periods of time
- Ability to lift over 50+ lbs. if necessary
- Authorized to legally work in the US
Responsibilities
- Listen to the Customer: Build a rapport with guests, be active in assisting, and communicating requests.
- Foster a positive environment by training new runners and supporting teammates during high-pressure situations.
- Be Respectful of Company Resources: Maintain gaming equipment condition including sanitation.
- Utilize excellent organizational skills to manage time and tasks effectively, reducing waste and maximizing efficiency.
- Follow all health and safety guidelines, maintaining proper procedures and reporting to management any hazardous situation or incident.
- Show Urgency: Execute opening and closing procedures swiftly and efficiently to prepare the floor for service.
- Multitask effectively during peak times to ensure smooth operations and guest satisfaction.
- Create Positive Energy: Lead by example, demonstrating professionalism and enthusiasm throughout each shift.
- Must be able to pass exams with a 90% or better in each of the following categories: Food All issued training testing throughout employment
Benefits
- Ability to enroll in Medical, Dental, Vision and other insurance benefits (for employees who maintain full-time status)
- Paid Time Off, Sick Time, and Paid Holiday (may vary depending on state and local laws)
- Ability to enroll in 401k, Medical FSA, Commuter benefits, etc.
- Employee Discount: 50% your total bill for you and up to five guests.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
