Server AM

Doubletree TCC•Scottsdale, AZ

18h•Onsite

About The Position

The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.

Requirements

High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Must be familiar with the operation of the P.O.S system.
Must be familiar with fire extinguishers, locations and know how to use them.

Nice To Haves

Experience in a hotel or a related field preferred.

Responsibilities

Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
Pre-bus all tables removing soiled dishes after each course.
Perform cashiering functions by closing checks and preparing end of shift paperwork.
Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
Ensure that tables and side stands are kept stocked, tidy and clean.
Keep all beverages at least � full (coffee, tea, soda, water, and lemonade).
Breakdown trays of soiled dishes and linen in the dishroom according to established standards.
Answer the telephone according to standards.
Consistently upsell food, beverage and promotional items to guests.
Receive and deliver food and beverage orders and collect payment.
Ensure overall guest satisfaction.