Wetlands Slough - Kalispel Restaurant Serve

Kalispel Tribe Careers•Cusick, WA

1d•Onsite

About The Position

Responsible for providing beverage service to guests by taking orders, delivering drinks, and ensuring a high-quality guest experience in alignment with Kalispel Hospitality standards. Maintains safe alcohol service practices, supports guest engagement, and promotes a welcoming and professional environment throughout all beverage service areas.

Requirements

Must be 21 years of age
Must obtain and maintain Tribal Work Permit
Must obtain WA State Food Handler Permit within 14 days of hire
Must maintain MAST Alcohol Server Certification
Flexible availability including nights, weekends, and holidays
Must be able to comply with drug testing and background check requirements

Nice To Haves

Previous serving experience in food and beverage or hospitality environment
Minimum 1 year customer service experience preferred
Experience standing/walking for extended periods preferred
Knowledge of alcohol service standards preferred
High school diploma or GED preferred

Responsibilities

Complies with Kalispel Tribe Internal Controls and Casino Policies and Procedures.
Provides prompt and accurate beverage service to guests in assigned areas.
Maintains knowledge of alcoholic beverages, garnishes, and menu offerings.
Uses POS system to enter orders, process payments, and complete transactions accurately.
Ensures responsible alcohol service in accordance with MAST and regulatory guidelines.
Verifies guest identification and refuses service when required by law or policy.
Identifies and reports intoxicated guests per established procedures.
Builds positive guest relationships through professional, friendly, and personalized service.
Maintains awareness of guest preferences and delivers consistent hospitality experiences.
Communicates effectively with bartenders, supervisors, and team members.
Clears glassware and maintains cleanliness of guest areas throughout shift.
Completes assigned side work and maintains stocked, clean, and organized work areas.
Stays informed on property promotions, events, and amenities.
Responds to guest requests and issues promptly and professionally.
Maintains accurate tip reporting and end-of-shift paperwork.
Works efficiently to reduce wait times and maintain service flow.
Attends required trainings and meetings.
Maintains regular and reliable attendance.
May be required to participate in internal review hearings.
Performs other duties as assigned.