Septic Service Field Technician

Mack Industries IncLiverpool Township, OH
Onsite

About The Position

Mack Industries is hiring individuals to add to our growing Septic Service Division. In this position one would provide annual and as needed services to our residential and commercial customers. This is an entry-level position and Mack Industries trains all new hires for this position. Employees can reach up to $23/hr in their first year of employment, earning as they master their skills.

Requirements

  • High School diploma or equivalent
  • Ability to manage multiple operations at once
  • Proficient in basic computer software and capacity to learn new systems
  • Strong written and verbal communication skills
  • Must be 21 years or older
  • Must be able to lift up to 50 lbs., on occasion
  • Must be able to squat, crawl and kneel to complete tasks
  • Willingness to work collaboratively within a team
  • Customer focused, attentive and responsive.
  • Proactive and independent with the ability to take initiative
  • Shows good judgement in difficult situations
  • Organized with attention to detail
  • Shows accountability for efforts and results

Nice To Haves

  • Any knowledge in but not limited to aerators, float switches, alarm systems, risers, check valves and 110V-230V control panels is preferred but not required
  • Basic electrical knowledge preferred but not required
  • Basic plumbing knowledge preferred but not required
  • Experience in customer service-related support a plus

Responsibilities

  • Performs maintenance and repair on residential and commercial septic pumps systems, control systems and aeration systems
  • Performs preventative and predictive maintenance
  • Safe operation of company owned vehicle
  • Reporting all MOV and field safety concerns to management
  • Act as company customer service representative when needed which includes but not limited to sales transactions and communicating customer concerns
  • Willingness to learn septic and pump systems
  • Willingness to develop new skills and progress current skills
  • Willingness to assist other departments as needed
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