Senior Zoning Compliance Officer

Cabarrus County•Cabarrus County, NC

23h•Onsite

About The Position

Performs advanced complex technical work ensuring compliance with the Cabarrus County Development Ordinance (CDDO), Flood Damage Prevention Ordinance and other land use development regulations. Work is performed under the general supervision of the Planning and Development Director. Uses Accela permitting system to track daily work and enter case notes. Performs proactive development ordinance enforcement. Interprets and applies the development ordinance to various situations and property configurations. Explains, answers questions, and troubleshoots complex zoning permitting situations. Provides information related to zoning permitting and the CCDO on the phone and in person. Issues zoning permits and non-compliance notices. Serves as primary point of contact for commercial site plan review; conducts reviews, issues permit, inspects finished site for compliance with approved plans and issues COC. Coordinates with outside review agencies and regulatory agencies on proposed projects and complaints received. Investigates suspected development ordinance non-compliance reported by others or observed. Takes required action to correct verified non-compliance. Prepares letters, citations and case reports using Accela permitting system. Communicates verbally and in writing with review agencies, violators and persons submitting complaints. De-escalates situations with irate or difficult customers related to non-compliance. Evaluates zoning permit applications; determines if proposal conforms to required development standards. Checks setbacks for residential structures and accessory structures and in response to complaints. Conducts general and complex property research using available county resources. Analyzes and interprets GIS and other data related to zoning and property conditions; provides information concerning allowable uses. Creates maps using ArcGIS/ArcPro and available data. Prepares and maintains detailed records, files, and data bases. Locates identified projects/property and interprets FEMA flood maps in relation to property and permitting. Assists with processing Floodplain Development Permit applications. Prepares and presents case information at Board of Adjustment meetings and in court. Serves as mentor and assists with training Zoning Compliance Officer as needed. Performs related tasks as required.

Requirements

Thorough knowledge of the County Development Ordinance and various land use and environmental codes
Ability to read and interpret blueprints, site plans and designs and to ensure compliance with appropriate ordinances and codes
Thorough knowledge of legal procedures related to the enforcement of ordinances and codes
Ability to establish and effective working relationships with County officials, associates and the general public
Ability to enforce ordinances and regulations with firmness, tact and impartiality
Customer service skills, including ability to deal with difficult and irate customers and property owners
Ability to use ArcGIS/ArcPro and to perform deed research
Any combination of education and experience equivalent to graduation from an accredited college or university with major course work in planning, zoning, criminal justice, public administration, or related field
Considerable progressive zoning and development code enforcement experience
Certification as a North Carolina Certified Zoning Official (CZO) required
Certified Floodplain Manager (CFM) preferred or must be obtained within 2 years of employment
Experience using ArcGIS/ArcPro
Possession of an appropriate driver's license valid in the State of North Carolina
Significant amount of driving required for field work
Night meetings required

Nice To Haves

Experience with Accela software a plus

Responsibilities

Enforcing Development Ordinance and other various land development regulations
Providing technical assistance to developers and the public
Inspecting properties for compliance
Processing non-compliance cases
Maintaining records
Preparing reports
Reviewing site plans
Frequent interaction with the public
Uses Accela permitting system to track daily work and enter case notes
Performs proactive development ordinance enforcement
Interprets and applies the development ordinance to various situations and property configurations
Explains, answers questions, and troubleshoots complex zoning permitting situations
Provides information related to zoning permitting and the CCDO on the phone and in person
Issues zoning permits and non-compliance notices
Serves as primary point of contact for commercial site plan review; conducts reviews, issues permit, inspects finished site for compliance with approved plans and issues COC
Coordinates with outside review agencies and regulatory agencies on proposed projects and complaints received
Investigates suspected development ordinance non-compliance reported by others or observed
Takes required action to correct verified non-compliance
Prepares letters, citations and case reports using Accela permitting system
Communicates verbally and in writing with review agencies, violators and persons submitting complaints
De-escalates situations with irate or difficult customers related to non-compliance
Evaluates zoning permit applications; determines if proposal conforms to required development standards
Checks setbacks for residential structures and accessory structures and in response to complaints
Conducts general and complex property research using available county resources
Analyzes and interprets GIS and other data related to zoning and property conditions; provides information concerning allowable uses
Creates maps using ArcGIS/ArcPro and available data
Prepares and maintains detailed records, files, and data bases
Locates identified projects/property and interprets FEMA flood maps in relation to property and permitting
Assists with processing Floodplain Development Permit applications
Prepares and presents case information at Board of Adjustment meetings and in court
Serves as mentor and assists with training Zoning Compliance Officer as needed