Cadillac Senior Zone Manager

General Motors•Danbury, CT

6d•$185,700 - $259,300•Remote

About The Position

Join the team redefining modern luxury and leading the industry's electric future. As part of Cadillac’s Sales Team, you'll partner with retailers to deliver exceptional customer experiences, accelerate growth, and support a portfolio that combines luxury craftsmanship with cutting-edge technology. This is an opportunity to influence the future of an iconic brand while working at the forefront of automotive innovation. As a Sr. Zone Manager, you’ll be the driving force behind sales excellence across your zone. You’ll lead a high-performing field team, build trusted dealer relationships, and execute strategies that fuel growth, customer satisfaction, and brand loyalty. This role leads a high-performing field team, develops strategic plans to expand dealer market share and profitability, and builds strong dealer relationships. The position requires strong communication, negotiation, and decision-making skills, with significant autonomy. The Sr. Zone Manager also oversees support functions including product and technology training, accessories, financial services, business development, and dealer digital marketing strategy.

Requirements

Bachelor’s degree in Business, Sales, Marketing or a related field
7+ years of experience in Sales, Marketing, or related fields with a proven track record of driving revenue growth
Strong automotive industry knowledge and business acumen, which may include sales, aftersales, service operations and customer experience management
Proficiency in spreadsheet and reporting tools, including data analysis, reporting, and visualization; preferably with Google workspace
Ability to travel up to 75%
Must possess and maintain the ability to legally operate a motor vehicle in accordance with the licensing requirements of the states in which work is performed

Nice To Haves

3+ years of experience leading, coaching, and developing a team highly preferred
Leads through influence, aligning cross-functional teams and dealer partners to shared goals
Builds trust-based, long-term relationships with dealers and internal stakeholders
Analyzes complex sales data across district, zone, and regional levels
Uses data and customer insights to drive market-specific action plans
Highly organized and adaptable; thrives in fast-paced, evolving environments
Works independently and effectively manages competing priorities
Thinks strategically and creatively to drive business results
Prior experience leading dealer-facing teams preferred
Navigates conflict constructively and addresses performance gaps directly
Solves complex business challenges with innovative, practical solutions
Effectively delegates and prioritizes across multiple districts and dealerships
Openness to relocate across districts and markets to broaden business knowledge, gain diverse experiences, and support organizational needs

Responsibilities

Drive achievement of Zone Sales and Aftersales performance objectives
Promote Local Market Association (LMA) alignment and effectiveness through dealer and agency partnership
Lead communications that supports the brand's business priorities and go-to-market strategies
Build and develop your team of DSMs through internal and external candidate interviews, coaching, and offer timely candid feedback on the associates' performance
Analyze Zone-level performance, market conditions, competitive activity, and dealer trends to identify growth opportunities and develop data-informed strategies that improve sales, market share, dealer profitability, customer satisfaction, and dealer effectiveness.
Champion a business development culture that drives sales growth and aftersales opportunities
Promote dealer engagement and execution excellence in Tier 3 digital marketing initiatives
Lead District Manager teams in optimizing inventory performance and turn rates
Partner with the Accessory Distributor and Installer (ADI) to advance dealer and LMA accessory integration strategies
Assist in development and implementation of Zone customer retention and conquest strategies
Hold dealers accountable through disciplined business planning and action plans that drive sales growth
Oversee the Zone dealer network while managing facility image program execution and compliance
Champion overall Zone training performance and Sales excellence
Champion a customer-centric culture that places the customer at the center of every decision and action
Administer dealer contractual agreements and ensure compliance with performance standards related to retail sales, customer satisfaction, profitability, and working capital
Ensure effective adoption and utilization of dealership empowerment tools and resources