Senior Workforce Specialist

Novotech Global•Charleston, SC

2d•$90,000 - $115,000

About The Position

Workforce Planning is essential for ensuring that the right number of qualified staff are available at the right time to successfully execute our trials, ensuring trials are conducted efficiently, ethically, and in compliance with regulatory standards. As a member of the Workforce Planning team, the role will develop and execute workforce strategies that ensure optimal staffing levels and resource allocation. The role is responsible for forecasting staffing needs, analyzing trends, and creating efficient schedules that align with business goals and service delivery standards. The Workforce Specialist is also responsible for maintenance of the Workforce Planning tools and provides support to the Workforce Planning team.

Requirements

Bachelor’s degree in business administration, Life Sciences, HR or a related field.
4 - 6 years of experience in workforce planning, scheduling, or operations analysis.
Intermediate skills in Microsoft Excel, familiarity with Workforce Planning tools.
Strong communication and negotiation skills.
Ability to handle confidential information with professionalism.
Excellent attention to detail and prioritization skills.
Ability to work independently and adapt to change.
Good problem-solving skills and the ability to work under pressure with multiple priorities.

Nice To Haves

Experience in the clinical trials would be advantageous.

Responsibilities

Maintenance of Workforce Planning systems such as email inbox, SharePoint and database.
Triage point for the Workforce Planning team communication, reporting, actions and escalations.
Provide administrative support to Workforce Planning team.
Co-ordinate company CVs and experience database. Work with LMs to ensure CVs are available, up to date and audit ready. May provide training for key stakeholders on CV process.
Understand the responsibilities of Novotech as a service provider in the CRO industry and ensure all communications with key stakeholders present a positive professional image of the company.
Workforce Forecasting & Planning: Analyze available data and business projections to forecast resourcing requirements for assigned teams. Develop short, medium, and long-term workforce plans. Predict and plan for project demands, or clinical trial timelines.
Scheduling & Roster Management: Create efficient staff rosters based on availability, skills, and business needs. Monitor real-time staffing levels and adjust schedules as required.
Reporting & Analysis: Track business key performance indicators (KPIs) e.g. utilization. Provide actionable insights and workforce reports to management. Identify staffing gaps, bottlenecks, and recommend solutions.
Collaboration: Participate in strategic meetings and provide staffing input for projects or trials. Assist in resource planning for onboarding, training, or ramp-up periods.
Compliance & Systems: Maintain workforce planning tools and systems.
Strategic Workforce Planning: Lead the development and implementation of long-term workforce planning strategies aligned with business objectives. Conduct in-depth capacity modeling and demand forecasting for current and future business needs. Partner with business leaders to assess future talent gaps and develop action plans (e.g., recruitment, training, succession).
Data Analytics & Reporting: Analyze workforce trends, headcount data, and labor market insights to inform decisions. Build dashboards and reports to track workforce KPIs (e.g., productivity, attrition, skills gaps). Identify workforce risks and opportunities and present data-backed recommendations to leadership.
Organizational Design & Scenario Planning: Support organizational restructuring, new program launches, or global expansion with data-informed staffing plans. Conduct “what-if” analysis to evaluate impacts of business decisions on workforce needs.
Stakeholder Engagement: Collaborate with HR, Finance, and Operations to align staffing budgets and resourcing strategies. Act as a strategic advisor to senior management on workforce-related matters. Lead or mentor junior workforce planning team members.
Technology & Process Improvement: Champion the use of workforce planning tools, systems, and automation. Improve planning processes through best practices and innovation.