SENIOR WORKERS' COMPENSATION EXAMINER - 43001336

State of Florida•TALLAHASSEE, FL

9d•Onsite

About The Position

This position assists workers’ compensation specialists with reviewing and evaluating medical-only workers’ compensation claims, processing and paying medical and legal bills associated with workers’ compensation claims and reviewing workers’ compensation First Report of Injury forms.

Requirements

High school diploma or equivalent is required.
Knowledge of the principles and techniques of effective verbal and written communication and basic arithmetic.
Ability to examine and evaluate data relating to a workers' compensation program.
Understand and apply applicable rules, regulations, policies and procedures relating to a workers' compensation program.
Work independently.
Communicate effectively verbally and in writing.
Establish and maintain effective working relationships with others.
Perform basic arithmetical calculations.

Nice To Haves

Six (6) months of experience in a position requiring the processing of medical payments or knowledge of medical terms.
Six (6) months of experience in working with workers’ compensation claims in any capacity.
Six (6) months of experience in customer service and providing information to callers.
Two (2) years of professional experience involving workers’ compensation claims or a post-secondary degree which may substitute for the preferred experience.

Responsibilities

Reviewing and evaluating medical-only workers’ compensation claims
Processing and paying medical and legal bills associated with workers’ compensation claims
Reviewing workers’ compensation First Report of Injury forms
Conduct fact finding investigation
Handle telephone calls in a fast, courteous and effective manner
Deal with the public in a tactful and courteous manner
Utilize problem solving techniques
Plan, organize and coordinate work assignments
Prepare and maintain reports
Perform basic arithmetical calculations