Claims Examiner - Federal Workers’ Compensation

AIG • Atlanta, GA

1d • Onsite

About The Position

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Examiner to grow your career at the forefront of Federal Workers Compensation insurance. Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

Requirements

• Knowledge of legal / regulatory and litigation / procedural requirements for Workers Compensation claims.
• Experience in settlement evaluation and negotiation.
• Policy language skills enabling accurate and consistent policy wording interpretation.
• Lateral thinking and the ability to problem solve and develop new ideas to improve working practices.
• Strong communication, time management, administrative and report-writing skills.

Nice To Haves

• Specialist knowledge of Defense Base Act claims is preferred.

Responsibilities

• Provide technical expertise in proactively directing and resolving Defense Based Act claims in accordance with best claim practice approach, in line with AIGs quality standards.
• Manage indemnity, medical and legal aspects of assigned claims using available resources.
• Utilize investigation, claim handling, litigation, and claim evaluation skills to ensure timely cost- effective claim settlements and protect recovery rights when applicable.
• Provide prompt effective customer service to differentiate AIG from our competitors.
• Proactively identify and review suspect/fraudulent claims on a consistent basis – dealing with such claims in line with our clear guidelines.
• Involve regular contact with internal stakeholders and brokers, (medical) experts, clients’ lawyers, injured workers or their legal representatives.
• Build effective relationships with internal and external customers, while acting as a point of referral.
• Use the claims experience gained to help improve our products in collaboration with colleagues in underwriting.

Benefits

• Eligibility for a bonus in accordance with the terms of the applicable incentive plan.
• Competitive benefits
• Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed