Senior Workers Compensation Claims Adjuster - VA, DC, MD
About The Position
At Gallagher Bassett, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. This role involves applying claims management experience to analyze claims exposure, plan the proper course of action, and appropriately resolve claims. You will interact extensively with various parties involved in the claim process to ensure effective communication and resolution. Providing exceptional customer service to claimants on behalf of clients, exhibiting empathy through each step of the claims process, and handling claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements are key. You will also document and communicate claim activity timely and efficiently, supporting the outcome of the claim file. As a key member of our experienced Claims Adjuster team, you will investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution. You will work in partnership with our clients to deliver innovative solutions and enhance the claims management process, and think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants.
Requirements
- High School Diploma.
- Minimum of 5 years related claims experience.
- Appropriately licensed and/or certified in all states in which claims are being handled.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Nice To Haves
- Bachelor's Degree
Responsibilities
- Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
- Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
- Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
- Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
- Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.
- Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.
- Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
- Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants
Benefits
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
