Senior Workday Product Administrator

3Core Systems , Inc•Austin, TX

1d•Hybrid

About The Position

The primary focus of this position is to provide expert technical administration and product-oriented support for Workday, JM Family’s Human Capital Management (HCM) system. In this role, you will act as a Sr. Workday Product Administrator and a trusted consultative partner to HR Centers of Excellence (COEs), IT, and business leaders. You will operate within an Agile, product-centric delivery model —helping teams continuously deliver measurable value through iterative enhancements, stable operations, and disciplined release execution.

Requirements

3–5+ years of hands-on Workday configuration, support and administration experience in Benefits, Payroll, Compensation, Security and HCM Core.
Proficiency with Workday tools and technologies such as Report Writer, Enterprise Interface Builder (EIB) and Customer Central Object Transporter.
Experience working in an Agile product model: backlog refinement, user stories, iterative delivery, and participation in ceremonies
Strong consultative and communication skills: ability to articulate complex topics to varied audiences and influence decisions through data and options.
Demonstrated ability to align technology work to business priorities and product roadmaps; effective planning, risk monitoring, and mitigation in a fast-paced environment.
High integrity, discretion, and confidentiality when handling sensitive HR data.

Nice To Haves

Workday training and certifications preferred.

Responsibilities

Provide ongoing design, configuration, deployment, and maintenance of Workday, ensuring stability, usability, and scalability.
Serve as the senior product administrator for Workday HCM, setting configuration standards, driving governance, and collaborating with the product team.
Work as an embedded member of a cross-functional Workday product team in an Agile product model, contributing to backlog refinement, sprint planning, reviews, and retrospectives.
Partner with the Product Owner/Product Manager and HR COEs to translate business needs into well-defined user stories, acceptance criteria, and a prioritized product backlog that maximizes value realization.
Execute and govern mass data uploads and changes using EIBs (including quality checks, controls, and auditability).
Provide Tier 2/3 support: triage incidents, troubleshoot complex issues, coordinate resolution, and communicate clearly to stakeholders.
Drive automation and reduction of manual processes; identify technical debt and improvement opportunities and deliver solutions iteratively.
Own release readiness for Workday updates and feature deployments: plan, test, validate, coordinate cutover, and support to ensure high-quality outcomes.
Ensure timely and accurate documentation: system functionality, business process configuration, security design, data flows/integrations, and troubleshooting guides.
Evaluate feasibility of modifications/enhancements, balancing risk, dependencies, compliance, and value; advise on options and recommended approaches.
Ensure adherence to defined technical standards, security, and data privacy requirements; maintain role-based access and security administration best practices.
Stay current on Workday capabilities, releases, and best practices; bring recommendations that improve associate experience and operational efficiency.