Senior Workday Configurator, Talent

Humana

3d•$97,900 - $133,500•Remote

About The Position

The Senior Configuration Professional is a Workday Talent and Performance functional expert who partners with HR, Talent, Performance, Technology, and other business stakeholders to design, configure, test, implement, and support scalable solutions aligned with business objectives and the associate experience. The role translates business requirements into sustainable system solutions, provides strategic guidance on Workday capabilities and leading practices, and ensures configuration changes align with enterprise standards, governance, and long-term HR technology strategy. Working within the HR Workday Configuration Team, the position identifies process improvement opportunities, recommends technology solutions, and helps maintain platform stability and a consistent user experience. As a functional owner for assigned Talent and Performance workstreams, the role develops expertise in performance management, goals, feedback, talent reviews, succession planning, career development, skills, and emerging talent technologies. It evaluates new Workday functionality and industry trends to improve business outcomes and maximize the value of Humana’s Talent and Performance ecosystem. The Senior Configuration Professional leads requirements gathering, solution design, impact assessments, and configuration activities; partners across configuration teams on cross-functional impacts and enterprise initiatives; and collaborates with IT and integration teams on design, development, testing, and implementation. The role also supports release management, testing, documentation, change control, and ongoing optimization; provides advanced troubleshooting and Tier 3 support for complex issues; and drives continuous improvement. This is an independent-contributor position, fully remote within the U.S., with no regular travel stated, though occasional travel to Humana offices for training or meetings may be required. The role reports to an Associate Director.

Requirements

Bachelor's degree in Human Resources, Information Systems, Business Administration, Computer Science, or a related field.
At least 5 years of experience configuring and supporting HR technology solutions, including at least 3 years of hands-on Workday configuration experience.
Experience configuring and supporting Workday Talent and Performance functionality in one or more areas: Performance Management, Goals, Feedback, Talent Reviews, Succession Planning, or Skills.
Experience gathering business requirements and translating them into scalable Workday solutions.
Experience configuring and maintaining Workday business processes, condition rules, notifications, security considerations, and related framework components.
Experience supporting unit testing, system integration testing (SIT), user acceptance testing (UAT), and production validation, in partnership with cross-functional stakeholders.
Demonstrated analytical, problem-solving, and troubleshooting skills.
Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences.
Experience supporting production systems and resolving complex issues in a fast-paced environment.
Ability to work remotely from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information.
Self-provided internet service meeting minimum speeds of 25 Mbps download and 10 Mbps upload.

Nice To Haves

Workday Pro certification in Talent, Performance, HCM, or related areas.
At least 7 years of HR technology/HRIS experience, including leadership of Workday implementations, enhancements, or transformations.
Experience supporting skills-based organizations, workforce transformation, Workday releases, integrations, and governance processes.
Strong skills in Workday reporting, dashboards, data analysis, and AI-enabled HR technologies.
Experience mentoring junior team members and working in large, complex enterprise environments.
Knowledge of Talent Management, Performance Management, Succession Planning, Organizational Effectiveness, and broader HR processes.

Responsibilities

Partner with HR, Talent, Performance, Technology, and other stakeholders to design, configure, test, implement, and support scalable Workday solutions.
Translate business requirements into sustainable system solutions and provide guidance on Workday capabilities and leading practices.
Own assigned Talent and Performance workstreams, including areas such as performance management, goals, feedback, talent reviews, succession planning, career development, and skills.
Evaluate new Workday functionality and industry trends to improve outcomes, streamline processes, and maximize the value of the Talent and Performance ecosystem.
Lead requirements gathering, solution design, impact assessments, and configuration activities.
Coordinate with configuration teams to assess cross-functional impacts and support enterprise initiatives.
Collaborate with IT and integration teams on solution design, development, testing, and implementation.
Support governance activities, including release management, testing, documentation, change control, and ongoing optimization.
Provide advanced troubleshooting and Tier 3 support for complex production issues.
Identify process improvement opportunities and recommend technology solutions.
Support testing activities, including unit testing, system integration testing, user acceptance testing, and production validation.
Drive continuous improvement to maintain platform stability and an effective user experience.
Mentor junior team members (preferred qualification).