Senior Wire Payments Specialist

Ameris Bank•Atlanta, GA

About The Position

The Senior Wire Payments Specialist provides advanced expertise in wire transfer operations, compliance, and fraud prevention. Acts as a mentor to junior specialists and leads complex projects to enhance operational efficiency. Performs other projects and duties as assigned.

Requirements

Advanced knowledge of wire transfer operations and banking regulations.
Strong leadership and mentoring skills.
Strong oral and written communication skills.
Sound critical thinking, problem solving, and analytical skills.
Detail-oriented, with strong organizational skills.
Strong time management skills and ability to handle multiple tasks simultaneously.
Intermediate computer proficiency.
Intermediate proficiency in Microsoft Office Suite Products.
3 or more years of wire transfer experience required.
Bachelor’s degree or equivalent combination of education and experience required.

Responsibilities

Serve as the escalation point for complex or high value wire transactions and exceptions.
Review and approve high-value or high-dollar wire transactions.
Assist investigations and report fraud or error resolution and provide detailed reporting.
Train and mentor Wire Payments Specialists; assist in onboarding new team members.
Collaborate with management on process improvements and policy updates.
Participate in system upgrades, testing, and implementation of new wire transfer platforms.
Support audit and risk management inquires related to wire operations.
Process incoming and outgoing wires according to established procedures.
Monitor wire queues and ensure timely completion of tasks.
Communicate with banking officers to secure approvals for wire policy exceptions.
Set up CIF records based on wire agreements obtained by the Frontline.
Perform call-back verifications and authentication when required.
Investigate and resolve errors; submit wire recalls and track progress.
Communicate with external financial institutions regarding wire transfers.
Assist in implementing new products, systems, or software for operational efficiency under supervision.