Wire Desk Specialist

The Loan Store, Inc. • Plano, TX

2d

About The Position

A Wire Desk Specialist role in mortgage lending is a critical operational position that ensures accurate, timely, and compliant processing of wire transfers for loan funding and payoff. The Wire Desk Specialist acts as a quality and financial control point between loan closing, funding, and warehouse banks/investor delivery. They manage wire disbursements, verify documentation, and coordinate with internal and external partners to ensure compliance with company, regulatory, and investor requirements.

Requirements

• High school diploma or GED
• 1–3 years in mortgage post-closing, closing, funding, or secondary marketing
• Proficiency with MS Excel, LOS platforms, imaging systems, and wire portals
• Familiarity with TRID, RESPA, HMDA, and investor guidelines
• Strong attention to detail, time management, communication, and organizational skills

Nice To Haves

• Associate or bachelor’s degree
• Banking or financial services wire experience

Responsibilities

• Prepare, verify, and release wire transfers for loan funding; follow banking controls and dual verification processes
• Communicate with settlement agents, title companies, warehouses, and internal teams
• Identify deficiencies or missing items and work with operations to resolve quickly
• Maintain records in loan origination systems (e.g., Encompass, Empower), imaging systems, and wire platforms
• Respond to inquiries about incoming/outgoing funds; interact with banks to resolve issues
• Maintain wire request logs to prevent duplication and track on-hold wires

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED