Senior Windows Systems Engineer - Hybrid

Cedars-Sinai Medical Center•Los Angeles, CA

20h•Hybrid

About The Position

The Senior Windows Platform Engineer helps ensure that Cedars-Sinai’s technology services and infrastructure operate at peak performance. The role provides technical mentorship and performs engineering work to build, support, automate, and continuously improve a large, sophisticated on-premises and cloud-based computing environment. It applies enterprise practices for management, architecture, configuration, disaster recovery, administration, automation, incident management, and operational support. The engineer investigates complex system-level design proofs of concept and prototypes; provisions, configures, and maintains cloud resources; and performs cloud environment buildouts, site setup, training, installation, maintenance, support, and documentation. The role designs and supports automated Windows Server provisioning and post-build configuration workflows, develops scripts and processes to improve consistency, security, and efficiency, and designs high-availability solutions and standards. The role also provides advanced technical support and L3 troubleshooting, serves as a senior escalation point for critical incidents including P1 support, and coordinates service restoration with operations teams, vendors, and manufacturers. It contributes to disaster-recovery changes and testing; designs event-driven automation; plans and executes Windows Server end-of-life refreshes; and leads or contributes to server builds and infrastructure architecture. On-call or after-hours support may be required for critical incidents and P1 response. The position is hybrid remote and requires living in or relocating to the Los Angeles area to meet onsite requirements.

Requirements

Five or more years of experience as a Windows Server or Systems Engineer in a complex, multi-platform, multi-protocol enterprise environment.
Hands-on experience with Windows Server operating systems, including pre-build planning, server builds, post-build configuration, workload provisioning, and lifecycle refreshes.
Experience with operating system automation, PowerShell, Desired State Configuration (DSC), event automation, and infrastructure-as-code or configuration-management practices.
Experience supporting enterprise incident management, critical incidents, P1 response, troubleshooting, root-cause analysis, and service restoration.
Experience designing or implementing server architecture, high availability, disaster recovery, and secure infrastructure standards.
Solid grasp of server and systems monitoring, analysis, management, configuration, event management, and automation tools.
Deep hands-on experience with Windows Server operating systems, including pre- and post-installation configuration, workload provisioning, server builds, and technical cloud architecture.
Experience with backup client/server software.
Experience with cluster and high-availability software.
Experience with remote server builds and infrastructure deployment.
Solid grasp of converged and hyper-converged technologies.
IT security experience and ability to plan, implement, and administer Windows-based IT systems in accordance with security and operational standards.
Familiarity with Java and middleware products.
Bachelor’s degree in Computer Science, Electrical Engineering, or a related field.
Extensive knowledge of Microsoft server products, licensing, and applications.
Must currently live in the Los Angeles area or be willing to relocate to meet onsite requirements.

Nice To Haves

Cisco UCS experience.
IIS experience.
MCSE and/or AWS certifications, or equivalent experience.

Responsibilities

Investigate complex system-level early-design engineering proofs of concept and prototypes.
Provision, configure, and maintain cloud resources, including service instances, load balancers, security groups, DNS, certificates, and related services.
Perform cloud computing environment buildouts, site setup, user training, hardware and software installation, maintenance, support, and documentation of operating procedures and processes.
Design, configure, implement, and support automated workflows for Windows Server provisioning and post-build configuration, including PowerShell and Desired State Configuration (DSC).
Develop, test, document, and maintain automation scripts and processes that improve consistency, security, and operational efficiency across the data center.
Develop and design high-availability solutions and standards, and build solutions that mitigate risk and increase IT efficiency.
Evaluate and certify hardware platforms for use in a data center environment.
Provide advanced technical support and L3 troubleshooting; participate in incident management, root-cause analysis, and problem resolution.
Serve as a senior escalation point for critical incidents, including P1 support; coordinate with operations, vendors, and manufacturers to restore service and communicate status through resolution.
Assist with development and testing of changes needed to maintain the disaster recovery environment.
Design and implement event automation and event-driven operational workflows to detect, correlate, notify, and remediate infrastructure events.
Plan and execute Windows Server end-of-life refreshes, including discovery, compatibility assessment, migration or replacement planning, implementation, validation, documentation, and retirement of legacy systems.
Lead or contribute to server builds and infrastructure architecture, including requirements gathering, standards, capacity planning, high availability, security, disaster recovery, and lifecycle management.
Provide on-call or after-hours support as required for critical infrastructure incidents and P1 response.