Senior Windows Administrator

Dartmouth-Hitchcock Health•Bennington, VT

About The Position

Provides complex infrastructure support and technical direction and assistance throughout the institution. Develops, manages, and maintains the Information Systems (IS) Windows server, desktop, laptop, and thin client environments while assisting application teams and their customers. Provides second- and third-tier technical support to other IS teams where appropriate, explores and makes strategic infrastructure recommendations, and manages complex technical projects.

Requirements

  • Bachelor’s degree in computer science or a related field and a minimum of three years of experience in PC network administration, or equivalent education and experience.

Responsibilities

  • Manage the Windows user environment.
  • Assist user support with adding, changing, and deleting users and resetting passwords.
  • Facilitate the build process for desktops, laptops, tablets, and server images.
  • Configure restricted or locked-down builds for Windows clients.
  • Review and control disk-space utilization.
  • Apply security updates, operating-system patches, and major upgrades.
  • Define and enforce Windows standards for server names, user names, login scripts, Active Directory group policies, security configurations, Windows domain names, and intercommunication rules.
  • Work with application vendors to design and implement the technical infrastructure required to support their applications.
  • Develop and maintain a virtual server environment across multiple data centers.
  • Develop operational procedures depending on the application.
  • Monitor and manage Windows servers using software tools; add or move print queues to print servers; and monitor and assist with Windows server backup procedures.
  • Develop upgrade and phase-out strategies for obsolete equipment to keep the environment on supportable infrastructure.
  • Explore and recommend technologies that advance strategic infrastructure goals.
  • Mentor Windows Administration team members.
  • May manage the infrastructure portion of complex projects while working with application teams to deploy new applications.
  • Perform other duties as required or assigned.
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