Senior Windows Administrator

Dartmouth Health•Bennington, VT

About The Position

Provides complex infrastructure support, technical direction, and assistance throughout the institution. Develops, manages, and maintains Information Systems Windows server, desktop, laptop, and thin client environments while assisting application teams and their customers. Provides second- and third-tier technical support to other Information Systems teams, explores and makes strategic infrastructure recommendations, and manages complex technical projects.

Requirements

  • Bachelor’s degree in computer science or a related field, with at least three years of experience in PC network administration; equivalent education and experience is also accepted.
  • Required licensure or certifications: None.

Responsibilities

  • Manage the Windows user environment and assist user support with adding, changing, and deleting users and resetting passwords.
  • Facilitate the build process for desktop, laptop, tablet, and server images.
  • Configure restricted or locked-down builds for Windows clients.
  • Review and control disk space utilization.
  • Apply security updates, operating system patches, and major upgrades.
  • Define and enforce Windows standards for server names, user names, login scripts, Active Directory group policies, security configurations, Windows domain names, and intercommunication rules.
  • Work with application vendors to design and implement the technical infrastructure required to support their applications.
  • Develop and maintain a virtual server environment across multiple data centers.
  • Develop operational procedures as needed for applications.
  • Monitor and manage Windows servers using software tools.
  • Add and move print queues to various print servers.
  • Monitor and assist with backup procedures for Windows servers.
  • Develop upgrade and phase-out strategies for obsolete equipment to ensure the environment runs on supportable infrastructure.
  • Explore and recommend technologies that advance strategic infrastructure goals.
  • Mentor Windows Administrator team members.
  • May manage the infrastructure portion of complex projects while working with application teams to deploy new applications.
  • Perform other duties as required or assigned.
  • Provide second- and third-tier technical support to other Information Systems teams where appropriate.
  • Manage complex technical projects.
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